Seller success manager, Global selling (Job ID:930607)

2020-03-31
Amazon Web Services (AWS) 亞馬遜網路服務工作環境照片

職缺描述

JOB DESCRIPTION

Amazon Global selling Taiwan-Seller Success Manager
We are looking for an energetic, analytical and results-driven manager with sales/account management experience to drive Taiwan-based sellers to facilitate their Seller success effect. The Seller Success Manager will be responsible for supporting the TW sales/account management team on executing onboarding task to achieve high quality launch, coordinating demand from cross-functional team to develop scalable 1-to-many mechanism, responsible for accurate data/report criteria to work with internal team, and drive initiatives/projects which can benefit the whole business. The support scope will cover TW sellers' existing businesses on Amazon NA/JP/EU, including listing creation process, training resource integration, technical issues coordination, and working with cross-team on identifying the opportunities through project development.

In this role, you will have the opportunity to help shape and execute a strategy to build relationship with internal sales team and supporting team, as well as connect with related external partners and service providers. You will possess customer facing skills that allow you to represent Amazon Global Selling and Amazon Business within a customer’s environment and drive discussions. You should also have a demonstrated ability to think strategically about business, product, and technical challenges.

Roles and Responsibilities
· As a key member of the business team, ensure success in building and developing strategic relationship with all internal stakeholders and external partners.
· Keep high level communication with external partners and sellers of all size on Amazon platform and participate in deep business discussions to ensure solutions are designed and promoted to sellers.
· Conduct training sessions or presentations to transfer key messages to service providers and sellers.
· Identify features that are key to the Great China market, drive business requirements and work with international stakeholders to prioritize and implement these business strategies.
· Build and optimize process in company to drive business growth.
· The main performance measurement of this role will be: Business growth metrics driven by onboarding and seller success mechanism; Process optimized and efficiency improved; Efficiency of project delivery, Customer and partner loyalty to Amazon.
· Work with global peers to optimize the processes and improve efficiency.



Amazon Global selling Taiwan-Seller Success Manager
We are looking for an energetic, analytical and results-driven manager with sales/account management experience to drive Taiwan-based sellers to facilitate their Seller success effect. The Seller Success Manager will be responsible for supporting the TW sales/account management team on executing onboarding task to achieve high quality launch, coordinating demand from cross-functional team to develop scalable 1-to-many mechanism, responsible for accurate data/report criteria to work with internal team, and drive initiatives/projects which can benefit the whole business. The support scope will cover TW sellers' existing businesses on Amazon NA/JP/EU, including listing creation process, training resource integration, technical issues coordination, and working with cross-team on identifying the opportunities through project development.

In this role, you will have the opportunity to help shape and execute a strategy to build relationship with internal sales team and supporting team, as well as connect with related external partners and service providers. You will possess customer facing skills that allow you to represent Amazon Global Selling and Amazon Business within a customer’s environment and drive discussions. You should also have a demonstrated ability to think strategically about business, product, and technical challenges.

Roles and Responsibilities
· As a key member of the business team, ensure success in building and developing strategic relationship with all internal stakeholders and external partners.
· Keep high level communication with external partners and sellers of all size on Amazon platform and participate in deep business discussions to ensure solutions are designed and promoted to sellers.
· Conduct training sessions or presentations to transfer key messages to service providers and sellers.
· Identify features that are key to the Great China market, drive business requirements and work with international stakeholders to prioritize and implement these business strategies.
· Build and optimize process in company to drive business growth.
· The main performance measurement of this role will be: Business growth metrics driven by onboarding and seller success mechanism; Process optimized and efficiency improved; Efficiency of project delivery, Customer and partner loyalty to Amazon.
· Work with global peers to optimize the processes and improve efficiency.
Basic Qualifications
· 5+ years business development or project management background
· Strong organization and project management skills
· High level of comfort communicating effectively across internal and external organizations
· Strong written communication skills; this role will require the creation of content such as whitepapers and other written deliverables
· Presentation skills; high degree of comfort with both large and small audiences
· Demonstrated ability to adapt to new technologies and learn quickly
· Very solid business sense
· Very good English and Chinese language capability
· Strong analytical ability with reporting generation and analyzing.
· Background and understanding of technologies of ERP and API scope(such as PHP, C#, JAVA etc), knowledge to look into related document and coordinated with internal team on seeking for solution.
Preferred Qualifications
· The ideal candidate will have a track record of managing and troubleshooting data integration projects or sales operation experience.
· Experience with Web Services APIs (AWS, MWS, FWS) will be preferred


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Amazon Web Services (AWS) 亞馬遜網路服務

台北市信義區松仁路100號(微風南山)

關於我們

Launched in 2006, Amazon Web Services (AWS) began exposing key infrastructure services to businesses in the form of web services -- now widely known as cloud computing. The ultimate benefit of cloud computing, and AWS, is the ability to leverage a new business model and turn capital infrastructure expenses into variable costs. Businesses no longer need to plan and procure servers and other IT resources weeks or months in advance. Using AWS, businesses can take advantage of Amazon's expertise and economies of scale to access resources when their business needs them, delivering results faster and at a lower cost.

Today, Amazon Web Services provides a highly reliable, scalable, low-cost infrastructure platform in the cloud that powers hundreds of thousands of businesses in 190 countries around the world. With data center locations in the U.S., Europe, Singapore, and Japan, customers across all industries are taking advantage of our low cost, elastic, open and flexible, secure platform.

Amazon Web Services (AWS) 成立於2006年,透過美國、澳洲、巴西、中國、德國、愛爾蘭、日本等地,提供強大而功能完整的雲端基礎設施平台。其廣泛的服務包含運算、儲存、資料庫、分析、應用與部署服務。在全球 190 個國家快速成長的新創公司、大型企業、政府機構等超過 100 萬個客戶目前仰賴 AWS 的服務快速創新、降低 IT 成本以及擴張全球應用。
在台北的 AWS 技術部門,自2016年起便積極的在台北擴大整個團隊,目前都在等著積極、敢衝、有想法的你前來挑戰。

如需了解更多 AWS 相關資訊,請至網站 http://aws.amazon.com/tw

團隊

KC Liang

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