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Vacation Consultant

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Job updated 약 4년 ago

Job Description

Position Overview: 
Each Vacation Consultant is responsible for consistent and accurate presentations to Anantara Vacation Club (AVC) tour guests, to achieve defined revenue targets, while at all times maintaining a professional and personal image in upholding AVC’s standards of integrity, quality and service to both internal and external customers.

Additionally the attainment of an average of five (5) verifiable owner referral leads for each new purchaser either at the point of presentations or by the 15th day of the month following the presentations date is also a key component of your role. An additional and rewarding component of your position is to also source your own qualified self-generated (direct) tour guests keeping adhering at all times to the site generated guidelines as advised from to time.
You will be given specific training to familiarize yourself with the intricacies of AVC’s Points Shared Ownership Product, the content of all legal documentation and the compliance rules and presentations policies to ensure you have a thorough understanding of your career responsibilities.

Key Responsibilities

  • Effectively deliver required revenue targets,
  • Present the AVC Presentation consistently and accurately,
  • Maintain current presentations information and materials,
  • Be an active and punctual participant in all presentations and training meetings,
  • Support the companies marketing strategies,
  • Treat all guests whether they purchase or not with the utmost respect and courtesy ensuring high levels of customer satisfaction,
  • Set and review performance goals weekly, monthly and YTD,
  • Ensure that at all times you represent the company in an ethical, moral and professional manner, ensuring that the company and its associated brands are not compromised,
  • Adhere to the ‘New Owner’ quality assurance and follow up procedures as determined by your direct report,
  • Respect and participate with your colleagues to maintain a ‘one team’ ethos.

Requirements

To perform this job successfully, an individual must be able to perform each duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or abilities required. Reasonable accommodations are made to enable individuals to perform the essential functions:

✓Able to communicate and understand English as much of the training will be provided in English
✓Positive and enthusiastic attitude
✓Excellent communication skills in English
✓Excellent listening skills, and verbal & non-verbal communications
✓Works independently, as well as being an active team player
✓Multi-tasks
✓Problem solving and negotiating ability
✓Presents oneself as a professional role model.
✓A minimum of one year’s experience in the Shared Ownership consulting profession, and/or two years’ experience in the direct consulting profession
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About us

Anantara Vacation Club, launched in 2010, is an exclusive collection of luxurious Vacation Ownership resorts and suites, offering each generation the opportunity to explore the world’s most exciting destinations. Owners can purchase Club Points that determine the length of stay, time of year and the size and type of accommodation. Anantara Vacation Club is part of Minor Hotels, a hotel owner, operator and investor, currently with a portfolio of 500+ hotels and serviced suites in operation under the Anantara, AVANI, Elewana, Four Seasons, Marriott, Oaks, PER AQUUM, Tivoli, St. Regis and Minor International brands. Today Minor Hotels operates in more than 55 countries across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe and South America. Minor Hotel’s parent company, Minor International (MINT) is a global company focused on restaurants, hospitality and retail trading.