Business Operations Specialist

Job updated 12 days ago

Job Description

We're looking for a Business Operations Specialist to join our team to help build Arc and Codementor!

You'll work closely across our sales, marketing, support, and product teams to lead projects and build out processes. You will be the go-to expert for operations and processes, and you’ll bring this understanding to other teams through building dashboards and address any gaps and bottlenecks in operations.

This is a full-time, remote role. We ask candidates to be located within a 3 hour timezone difference of Taipei.

Please apply for the role from this link only.

Things you might do

  • Own projects to automate processes by using one or more off-the-shelf tools (e.g. Zapier, Apollo, Clay) to eliminate consistently repetitive or manual tasks
  • Research and apply new tools to improve existing processes
  • Maintain and understand internal operations workflow and be the point of contact for any updates on the system or ad-hoc requests
  • Communicate frequently with stakeholders to resolve issues and requests
  • Maintain HubSpot CRM and integrate internal database/tools within different teams
  • Write SQL to analyze datasets and build dashboards
  • Identify opportunities for improvement and drive the necessary changes to improve accuracy, scalability, and efficiency across the team
  • Identify and assist with product and tech issues the teams may run into


Requirements

What you should have

  • 3+ years of experience in a business, product, or sales operations role
  • Native or near-native spoken and written English
  • Experience with automation (low-code, no-code) tools, data analysis, and writing SQL
  • Experience with CRM software (e.g. HubSpot, Salesforce)
  • Experience owning projects that involve multiple stakeholders
  • Great communication skills and the ability to work collaboratively across functions
  • Strong problem-solving skills and proactive attitude

Bonus points if you have

  • Experience working at a fast-paced software startup and cross-cultural team
  • Fluent in spoken and written Mandarin Chinese — our product team is primarily based in Taiwan

Annual salary range: NT$60k~99k/annum

[important] please apply via this link only, sending your CV through Cakeresume will NOT be considered.

Interview process

  1. HR call (30min)
  2. Take home task
  3. Team interview (2hr)
  4. Reference check
1
3 years of experience required
600,000 ~ 990,000 TWD / year
100% Remote Work
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About us

我們是一個穩健的新創團隊,有著穩定的成長曲線,目前團隊成員遍及十幾個國家,實行極彈性的全遠端工作制度 —— 你可以選擇在任何地方工作!

我們的任務是幫助所有優秀的工程、行銷及設計人才,打破地理及時間限制,擁有好的全遠距職涯發展及學習機會。為此,我們團隊開發出兩項產品:Arc 和 Codementor,目前雙平台的總註冊人數已超過一百萬人!

Arc 始於 2019,是一個遠端職涯媒合平台,我們透過精準的媒合機制,及客製化輔導諮詢,幫助工程師們在短時間內找到頂尖的遠端工作機會,於2024年擴編服務,將人才媒合服務擴展到行銷及設計人才。

Codementor 始於 2014,是一個遠端學習平台,工程師們可以透過 Codementor 找到能幫助他們及時解決程式問題的導師,也可以利用 Codementor Events 舉辦或參加各種程式開發相關的線上活動。

我們曾獲得 Techstars, 500 startups 等知名加速器投資,且多次被 TechCrunch, Forbes, WSJ, Mashable 及各大媒體報導,客戶及主要市場在北美和歐洲地區等英語系國家。我們的產品正在一點一滴改變全人類的生活和工作模式,歡迎加入我們,一起做改變世界的產品!

歡迎參考以下連結更認識我們:

  • Life at Arc & Codementor on Instagram
  • Career page 
  • 工程團隊徵才資訊 

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We’re a global, remote-first company with 50+ team members worldwide and a solid growth trajectory. Our mission is to help anyone, starting with software developers, to build amazing remote careers from anywhere in the world. We have 2 products to help us achieve this goal: Arc and Codementor. Both platforms have expanded beyond 1 million total sign-ups!

Arc is a remote career platform, helping people build amazing remote careers from anywhere. 

Codementor is a developer community, helping developers learn remotely and grow professionally through live mentorship and virtual events.

We’re backed by Techstars and 500 Startups, and have been featured in TechCrunch, Forbes, WSJ, Mashable, and more. Our products are literally changing tens of thousands of people’s lives around the world. Come join us and make products that change the world together!


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Founder & CEO
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Jobs

Full-time
Mid-Senior level
1
1.3M ~ 1.8M TWD / year
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