About Arc

Arc is a global network of elite developers that allows startups and enterprise companies to flexibly and affordably scale their engineering teams. Each software developer must pass a rigorous screening process that ensures they can effectively communicate and perform on long-term, high impact projects.

At Arc, we are building a core team that spans the globe, and we are looking for talent to join our Supply team.

Position Description

As a Community Support at Arc, you will be responsible for

1) managing Arc vetting processes and 2) support communication with Arc’s developer network.

You will be one of the primary points of contact for developers before they’re approved as an Arc developer, ensuring each has an optimal experience at Arc. You will collaborate with our team to ensure that each developer is oriented to our platform and have a meaningful experience.

We're a fast growing company and accustomed to fast changes, which creates career growth depending on each person’s interest and contribution. In a year, we expect each team member to create initiatives for the company, build upon and/or improve our processes that contributes to our company mission.

Responsibilities：

• Coordinate with the team in managing and improving the quality of vetting funnels
• Guide developers through the funnels efficiently and correctly
• Act as the primary point of contact for developers in the vetting processes
• Act as the primary point of contact and handle payouts for all part-time interviewers
• Respond in a professional manner to email inquiries about vetting processes and other miscellaneous items
• Review mentor applications

Requirements:

• Meticulously organized and detail-oriented
• Superb English written and verbal communication skills
• Strong people skill and high EQ
• Experience working under pressure and consistently hitting well-defined goals
• Must be an individual contributor and autonomous
• Ability to communicate effectively by video calls, email, and Slack

How to apply:

Please submit your resume via this LINK.