Universal Core Field Application Engineer

Updated 26 days ago

Job Description

The role is that of a hands-on technical 5G FAE with prior experience in WiFi, 4G/5G Network function end-end field application support. You will be responsible for supporting of PoC and pre-commercial deployment for Atayalan software and troubleshooting of the solution. Product support will cover WiFi connection, 5G network functions, packet core & Cloud front end system integration.

Job description:

  • Work closely with BD for planning support of enterprise network deployment (e.g. providing deployment topology, HW configurations & requirements, etc.)
  • Help customer to setup end-end Lab environment for deployment of Atayalan’s universal core solution including training, demonstration and support of RAN integration and end-end testing and verification
  • Provides training material and documentation to customers
  • Clarify field issues and perform initial troubleshooting, provide first-line log analysis and coordination with R&D team to identify bugs and verify fixed bugs in the field
  • Maintain close relationship with RAN technology partner to jointly identify, work out solution for the field problem.
  • Support pre-sale demo and presentation to customer to help secure customer engagement
  • Search for potential solutions to connect legacy IoT devices to Universal core via WiFi, 5G or LAN if needed and experiment the end-end integration of the identified solution is achievable


  • BS (MS preferred) in CS, EE or Equivalent
  • 5+ years of customer support experience in Networking related product
  • Familiar with WiFi, 5G technologies and architecture
  • Familiar with protocol, L2/L3 network planning
  • Experience with UE and RAN simulators for functional, and performance testing
  • experience in configuring routers/switches is a plus
  • experience in Kubernetes is a plus
5 years of experience required
1.5M+ TWD / year
Optional Remote Work
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About us

We are a global (US & Taiwan) startup with experienced leadership team with backgrounds in both telecom and enterprise networking, including Cisco, AT&T, Broadcom, Nortel, Motorola, Qualcomm, and Commscope/Ruckus.

We're looking for enthusiastic, passionate, self-motivated Software Engineers that are committed to solve the technical challenges and join this exciting journey with us to deliver supreme solution to our customers. We are just getting started, and you will have a tremendous opportunity to play a big role in shaping our solution.  


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Office Manager


Mid-Senior level
1.5M+ TWD / year