- Candidate must possess at least a Diploma or higher in Computer Science/Information Technology/Engineering or equivalent.
- Fluent English both written and spoken plus good interpersonal skills.
- At least 3 years of working experience in the related field
- Required Skills: XML, HTML, Microsoft Outlook, Word, Excel and Powerpoint.
- Logical thinking and customer focus driven.
- Knowledge of Motor Insurance Claims & Auto Industry After Sales area.
- Ability to assist customers in creating Vehicle Repair Estimates and Assessment of Motor Claims.
- Collaboration with teams located at remote locations.
- Preferably experience working with Business Unit, IT Departments and Project Managers.
- Proven ability to work independently and as a team member.
- Good time management abilities.
- Understand the concerns from the prospective customers point of view.
- Experience working with insurance company/automotive industry/ insurance adjusting firm would be an advantage.