Technical Consultant

職缺描述

  • Plans and oversees enterprise-level support and service activities for company products and services for a designated client or group of clients.
  • Ensures quality service and operational performance within the parameters of program and delivery standards.
  • Develops client relationship and understanding of client business and product installations to identify service needs, plan service delivery and drive use of proactive service and support mechanisms to reduce client downtime and support costs.
  • Acts as single point of client contact to coordinate resolution of service incidents and escalation of technical issues.
  • Collaborates with sales and support groups to demonstrate value of support offering to client and identify opportunities for expanded support business.
  • Support other countries in ASEAN region to run projects and implementation.

職務需求

- Candidate must possess at least a Diploma or higher in Computer Science/Information Technology/Engineering or equivalent. - Fluent English both written and spoken plus good interpersonal skills. - At least 3 years of working experience in the related field - Required Skills: XML, HTML, Microsoft Outlook, Word, Excel and Powerpoint. - Logical thinking and customer focus driven. - Knowledge of Motor Insurance Claims & Auto Industry After Sales area. - Ability to assist customers in creating Vehicle Repair Estimates and Assessment of Motor Claims. - Collaboration with teams located at remote locations. - Preferably experience working with Business Unit, IT Departments and Project Managers. - Proven ability to work independently and as a team member. - Good time management abilities. - Understand the concerns from the prospective customers point of view. - Experience working with insurance company/automotive industry/ insurance adjusting firm would be an advantage.

薪資

4K ~ 6K MYR /

團隊

Default avatar ae20d401e23a63397f01598b26c607a47a1f16386924b9fa3047daf26389c83c

Audatex Malaysia Sdn Bhd - a Solera company的其他熱門職缺

技術職缺

Product Support Associate

全職助理4K ~ 6K MYR / 大約 2 個月前更新

相似職缺

Jejbut1ysaezlci7zqty

Senior Go Engineer

honestbee is Asia's leading online concierge and delivery service for all y...
Page  logo 1482125674

資深後端網頁工程師(PHP)- 暫時無缺,應徵後未來會通知

我們正在尋找擁有對技術與商業有同等熱誠,能解決現實面問題的後端工程師。你擁有 3 年以上的軟體開發經驗,你的職責會是與技術團隊開發能幫助 公司業務 與 使...
Ottztwhg9upspzf59frn

Tech Lead

Hi, We're ReCactus! We're looking for a Tech Lead Co-Founder to join us and l...
Epaplsqwkax9tjzivjde

Senior Software Engineer, Backend 資深後端工程師

Love buying and selling on Carousell? Then meet the team that handcrafts vari...