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Job Description

Role and responsibilities
AWS雲端工程師將與小型新創公司到大型企業用戶等廣泛的客戶族群合作,為他們提供專業技術建議。客戶會透過電話、電子郵件和即時通訊軟體向你諮詢計畫和問題,你需要運用專業知識,深入探討案件及找出根本原因,同時充分了解每位客戶的需求及考量,幫助客戶實現工作目標,成為客戶可靠且不可或缺的夥伴。

在AWS,我們每天迎接新的挑戰並學習新的技術,了解 AWS 的雲端服務如何運用在不同產業及規模的客戶端,接觸多樣化的使用情境。你將與 AWS 內部團隊合作,為客戶的上雲旅程提供最佳體驗,合作對象包含 Technical Account Manager、Solution Architect、Business Development Managers;你也有機會和世界各地頂尖 Subject Matter Expects (SME) 和 AWS Service Development Team 一起合作專案。

除了處理不同深度、廣度的技術問題外,雲端工程師可以制定或指導訓練課程、撰寫技術文章、在操作影片中擔任講者、出席 AWS 活動、參與招募流程、撰寫工具/腳本或更上一層進行流程改善及策略發想。在 AWS,你的貢獻可以為全球同事和客戶帶來重要的影響。

我們注重工作生產力與靈活性,致力打造包容、多元、平等的工作環境,您可根據發展階段和主管討論合適的工作地點。雲端工程師團隊遵循 follow-the-sun 模式,沒有 on-call 或駐點客戶的需求,你的上班時間會在週間內安排(週一至週五、週二至週六、週日至週四),於白天或稍晚時段工作,夜間時段則會交接給其他國家的團隊。


Want to be a successful Amazonian?

AWS 擁有超過 200 多項可靠且多樣化的雲端運算服務,遍布在全球 30 多個區域,是世界上最全面、最廣泛應用的雲端平台。我們致力打造包容、多元、平等的工作環境,並鼓勵大家探索最佳的工作模式及地點。我們的使命是讓獲得全球客戶的認可、重視及信任,並致力讓每位亞馬遜人取得成功的職涯發展。

身為 AWS 雲端工程師,你將能深化和拓展你的技術專長。如果我沒有足夠相關經驗怎麼辦?沒問題,AWS 將全力支持你的職涯發展。你將透過完善的訓練課程、在職培訓以及和全球頂尖工程師合作,學習最新的雲端技術、領導能力和商業技能。在AWS,我們尊重不同的觀點,努力營造讓每個人都能充分發揮潛能、為客戶提供最佳方案的文化。加入之後會有經驗豐富的亞馬遜人提供指導,除了雲端工程師的職責外,你亦有機會成為組織中的 Subject Matter Experts (SME)。隨著你在 AWS 的成長,我們提供多樣的職涯選擇,也包含海外 AWS 工作機會。


Position requirements

Database 雲端工程師將負責資料庫技術。您將與使用以下 AWS RDS 服務的客戶合作:PostgreSQL、Oracle、SQLServer、MySQL、Aurora 以及和 MongoDB 相容的 Amazon DocumentDB, 或協助客戶將其資料庫遷移到 AWS 的相關服務。

所有的雲端工程師都需具備基本的網路概念,例如網路層(OSI 模型)、IP 連接、TCP、UDP、DNS、HTTP,以及如何解決常見的網路連線問題。AWS 的培訓課程將涵蓋這些主題,所以你將在訓練時期更深入學習。

雲端工程師需具備出色的中文溝通能力和中等英語能力,在台灣絕大多數的客戶使用中文溝通,但我們還是需要並閱讀中文/英文的培訓教材,用英文協助部分客戶。當然,如果你還會第三外語,歡迎讓我們知道!

Requirements

Basic qualifications

    • Experience in database administration, Structured Query Language (SQL), performing basic optimization and general troubleshooting in any relational database (MySQL, PostgreSQL, Oracle, SQLServer)
    • Knowledge of HA & DR topologies for databases
    • Understanding of security best practices
    • Linux administration and unix shell script expertise

    Preferred qualifications

    • Coding/scripting ability in one of: Python, Java, C/C++, C#, Javascript, Go, Ruby, Rust, Perl, PHP
    • Database migration and ETL experience
    • Knowledge of OS, file system and networking related issues that affect database operation
    • Experience with NoSQL technologies like DynamoDB, Redis, MongoDB
    • Knowledge of AWS and Cloud Computing concepts
    • Ability to lead technical discussions and engage with customers
    • Bachelor's degree in a Science/Technology/Engineering/Mathematics related field, or equivalent experience in a technical position

    Interview process

    1. Technical phone interview
    2. Amazon loop interview


    Amazon is committed to a diverse and inclusive workplace. Amazon is
    an equal opportunity employer and does not discriminate on the basis of
    race, national origin, gender, gender identity, sexual orientation,
    disability, age, or other legally protected status. For individuals with
    disabilities who would like to request an interpreter or any support
    on-site, please inform our team.

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    3 years of experience required
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    Optional Remote Work
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    About us

    Amazon Web Services (AWS) 成立於 2006 年,是全球最全面和廣泛採納的雲端平台,透過資料中心提供超過 200 項功能完整的服務,包含運算、儲存、資料庫、分析、應用與部署等。全球 190 個國家的客戶 —包括成長最快的新創公司、最大型企業以及領先的政府機構 — 都使用 AWS 來降低成本、變得更靈活,且更迅速地創新。

    AWS 打造包容、多元、平等的工作環境,並鼓勵大家探索最佳的工作模式及地點。我們的使命是讓獲得全球客戶的認可、重視及信任,並致力讓每位亞馬遜人取得成功的職涯發展。歡迎具有學習熱忱及好奇心的你前來挑戰,和我們一起 “Work Hard, Have Fun, Make History"!

    馬遜致力於打造多元化和包容性的工作場所,我們支持平等就業機會,不因種族、國籍、性別、性別認同、性取向、殘疾、年齡或其他受法律保護的身份而歧視。如有身心障礙人士需要口譯員或任何現場支持,請通知我們的團隊。

    Launched in 2006, Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform, offering over 200 fully featured services from data centers globally. Amazon has built a reputation for excellence with a mission to create the earth’s most customer-centric company, a company that customers from all over the globe will recognize, value, and trust for both our products and our service.

    We hire people who have a passion for learning, and are curious to build, learn and grow. You will be supported in your career development here at AWS. You will have plenty of opportunities to build your technical, leadership, and business skills. This will include formal and on the job training, and a chance to learn from and collaborate with some of the brightest technical minds in the industry today. We have a fast-paced environment where we “Work Hard, Have Fun, Make History".

    Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected status. For individuals with disabilities who would like to request an interpreter or any support on-site, please inform our team.

    #HereatAWS #Inclusion, Diversity & Equity


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