Booking.com Customer Service Center (Shanghai) Co. Ltd. is one of Booking.com BV’s support companies in China. Booking.com Customer Service Center (Shanghai) Co. Ltd. is looking for a top notch Data Scientists to join our Shanghai Office. Booking.com BV is the company behind Booking.com™, the market leading online hotel reservation service in the world.

Our product development teams crunch endless amounts of data to provide our customers with the best possible experience. The projects focus on different business challenges that range from understanding and predicting market data, to ranking all properties on our website and providing our customers with the most relevant personalized recommendations or making customer service a friction-less experiences, preventing fraud, optimizing our marketing bidding, and much more.

As a Data Scientist you’ll collaborate closely with Developers, Designers and Product Owners, and take full ownership of your work - from the initial idea-generation phase to the implementation of the final product on our website.

You will thrive at Booking.com if you are result-focused, innovative, and with a solid quantitative background, but most of all by understanding our complex business model and the logic behind it.

B.responsible

• Work in a multi-disciplined team where you’ll take full ownership of turning discoveries and ideas into machine learning models. You’ll use the model’s output to create and improve products for our customers, preferably in short development cycles
• Research & Development on how to improve customers’ experience, by using our vast amount of data
• Actively contribute to taking Data Science at Booking.com to the next level
• Contribute to the growth of Booking.com through interviewing, on-boarding, or other recruitment efforts

B.skilled

• More than two years of relevant work experience
• Masters, PhD, or equivalent experience in a quantitative field (Computer Science, Mathematics, Engineering, Artificial Intelligence, etc.)
• Fluent in English and Mandarin
• Prior experience with a few of the following models: Logistic Regression, Support Vector Machines, (Deep) Neural Networks, Hidden Markov Models, Conditional Random Fields, Game Theory, Mechanism Design and/or Latent Dirichlet Allocation

Required

• Experience with at least one scripting language, e.g. R, Octave, and one programming language, e.g. Python, Perl, C/C++, Java
• Exposure to SQL and relational databases

Preferred

• Experience implementing a real-world Recommender or Ranking system
• Worked with the Hadoop Ecosystem
• Implemented multi-core/distributed software, preferably in a Linux environment