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客戶成功經理

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Job updated 11 months ago

Job Description

我們致力於解放供應鏈資產的流動性。為企業打造可以即時取得營運資金、彈性因應各種環境變化的營運資金調節方案。

加入我們,您將成為協助客戶成功透過「Working Capital Management SaaS -SUPLEX」取得資產流動性的關鍵角色。

What You’ll Do:

  • 深入瞭解 SUPLEX,協助客戶 Onboarding、操作平台、使客戶進入續使用的成功循環
  • 積極瞭解客戶的用戶體驗及意見,進行分析並反饋至產品規劃上
  • 協助 FAQ 等內容文檔的建立,提升客戶服務採用價值



Requirements

【能力】

  • 2 年以上協助客戶成功使用產品或客戶服務經驗
  • 內外部專案管理技能
  • 熟練數據與成效分析報告能力
  • 流利英文聽說讀寫能力

【人格特質】

  • 良好的溝通
  • 邏輯思考能力
  • 彈性處理問題、應對進退能力
  • 具開放的團隊協作心態


加分項

  • 新產品上線前人員培訓實務經驗
  • 軟體產品銷售經驗


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    About us

    “Real-World Assets Financing with DeFi is the future.”

    Founded in 2018, BSOS is a Web3 company solving the supply chain financing problem by blockchain. BSOS is dedicated to bridging real-world assets like invoice financing with DeFi, which democratizes the global capital market and optimizes payment terms within the supply chain. Also, BSOS is the core spec member of EE(Enterprise Ethereum), J.P. Morgan Quorum’s first Technical Partner in Asia and the Best Blockchain Development Company rated by GoodFirms.

    In 2022, BSOS completed the first USDC accounts receivable financing in the global textile industry. Currently, there are more than 300 companies participating and the business is just getting started; BSOS will continue liquidizing Real-World Assets with DeFi to solve the financing problem encountered by corporations on a daily basis, along with contributing to the world economy using Web3.


    Team

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    CEO
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    行銷總監
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    Finance Manager
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    Senior Front-End Engineer
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    Senior Backend Engineer

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