(正職)⭐知名軟體服務公司⭐-中山區-客服專員(應屆可/穩定8小時/每季調薪)-PY

Job updated 25 days ago

Job Description

1、沒有業績壓力,無需陌生開發 。

2、文字解答客戶疑問,協助客戶解決問題,記錄客戶反饋,跟進追蹤客戶情況。 3、接聽客戶來電,對客戶進行電話回訪,並記錄反饋和相關資料。

4、核查和整理客戶資料提交上級,定期向上級回報工作情況。

5、確保部門工作正常,提出改善建議。

日班/晚班/大夜班,早班07:00-15:00;中班15:00-23:00;大夜23:00-07:00;每月按法定紅日天數排班輪休,需輪班

【工作待遇】

1、底薪: 培訓期間底薪 $32,000;轉正後底薪 $36,000

2、獎金: (1) 能力獎金 每四個月進行一次能力考核(皆為平時工作應用內容),按照考試分數確認每月獲得的能力獎金,獎金範圍 $2,000-$8,000/月。

【福利】

  1. 獎酬福利: 實行優厚完善的★能力獎金★月度獎金★年終獎金★,鼓勵員工努力創造績效,共享營運成果。
  2. 保險福利: 享全民健康保險、勞工保險、勞工退休金提撥之法定保障,另享員工團體保險福利。
  3. 休假福利: 每月按法定紅日天數排休;入職滿半年即享有3天特別休假;另婚假、喪假、產假、陪產假..等法定假期。

Requirements

有服務熱忱,有耐心可以為客戶解決問題

不限制學歷/經驗(應屆畢業可)

【其他條件】
1、具有責任心和同理心。
2、具備電腦操作能力,熟悉Word、Excel者優先考慮。
3、擅長打字,每分鐘60字或以上。
4、具備良好流暢的文字和語言溝通表達能力。
5、會有足夠的職前培訓,無需工作經驗,但需具主動積極學習態度。
6、除每月固定底薪以及每月獲得的能力獎金以外,輪值夜班另享有夜班津貼:當月夜班出勤第1-5天,每日以$500計;第6-10天,每日以$700計;第11天以上,每日以$1,000計。

Interview process

【面試流程】
1、基本資料填寫。
2、打字測驗、文字能力測驗。
3、面試官面談。

5
No requirement for relevant working experience
32,000 ~ 40,000 TWD / month
Personal Invitation Link
This is your personal referral link for job invitation. You'll receive an email notification when someone applied for the position via your job link.
Share this job
Logo of CakeResume Headhunting Recruitment Service.

About us

🔥This is the CakeResume Headhunting Recruitment Service official web page🔥

CakeResume Recruitment Service - Executive Search, Contracting, EoR/Payroll

We offer a full range of services, including Executive Search, Contracting, and EoR/Payroll, to meet all your recruitment needs.

Our Special Advantages and Differentiation:

  • Professional Recruiter + Direct Sourcing - All consultants have industry experience. In addition to providing accurate talent search. E.g Identify relevant client’s competitors, and engage in comprehensive talent acquisition, building long-term relationships with candidates, and providing market information to clients.
  • CakeResume AI + Martech Recruitment - By leveraging digital Martech technology and employer branding, the recruitment process is optimized. Through a database of millions of potential candidates who would not normally appear, the number of candidates reached is increased and speeds up the sourcing process to fill the talent gap.

About CakeResume:
CakeResume is the Leading Asia talent platform. With over millions+ active resumes in our database and still it is increasing every day.

Currently more than 7,000+ clients are using our recruitment services.


Team

Avatar of the user.
Avatar of the user.
Sr. Consultant
Avatar of the user.
Sr. Consultant
Avatar of the user.
Sr. Consultant
Avatar of the user.
Consultant
Avatar of the user.
Associate Consultant

Jobs

Full-time
Entry level
3
36K ~ 44K TWD / month
Save

Full-time
Entry level
5
32K ~ 40K TWD / month
Save

Full-time
Entry level
5
30K ~ 33K TWD / month
Save