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半導體外商設備商 - Customer Service Engineer - 新竹 - JL

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職缺超過 1 年前更新

職缺描述

Company highlight

  • A leading manufacturer of semiconductor for both array connect and leadframe assembly applications.
  • Their technologically advanced equipment and integrated systems are used principally to produce semiconductor assemblies or packages.
  • Their customers are leading U.S., European and Asian semiconductor manufacturers and assembly subcontractors.
  • Products: Flipchip bonder, Die bonder, MCM die bonder, CMOS lensholder bonder, LCOS bonder, die sorting, packaging and plating equipment, Trim&Form, Singulation,ESEC


Responsibilities

  • Provide professional field service duties (equipment installations, basic customer training, equipment trouble-shooting, machine test/set-up, equipment maintenance and modification, etc.)
  • Provide technical solutions / problems solving on customer issues
  • Owner of assigned issues at customers
  • Execution of projects / tasks, assigned by Meco CPM or Manager After Sales Services
  • Establish good customer relationship
  • Diligent follow-up and closing of buy-off (equipment, modules, retrofit kits, SW upgrades) and warranty claims/ parts
  • Provide Weekly / Special Reports / Project Updates to up to Manager After Sales Services for activities status update


Experience

Expertise and methodology

  • Min 1~3 years of working experience mainly in Semiconductor Assembly industry
  • Involved in the semiconductor wet-process application, support, and trouble-shooting of process or equipment related issues especially in the related segment, preferable Besi Plating product experience
  • Good communicator in English language
  • Strong analytical and trouble-shooting skills, providing excellent support to customers and end-users


Location:

新竹市

Feel free to contact me know if you are interested in this role, thank you:)

Email: [email protected]
LinkedIn: Jamie Liang / Mobile:0968511502/ Line ID:jamieisworking

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3
3.6萬 ~ 4.4萬 TWD / 月
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