CakeResume is one of the fastest-growing talent platforms across regions in APAC. Founded in 2016, CakeResume is backed by global investors, creating one of the largest hiring marketplaces for technology and business talent. Above all, we envision a world where great talents can meet great companies effectively and efficiently.
As we're going growing from Taiwan to the world, we're looking for a Customer Service professional who is keen to build world-class customer service and deliver outstanding customer experience to build CakeResume become a world-top brand together.
Customer Service 在 CakeResume 有別於傳統客服，我們善用軟體工具並結合數位行銷與商務市場的知識。我們會使用各類數位行銷軟體工具提高客服體驗加速客戶效率，並大量吸收人才產業知識以提供設計更好的客戶諮詢顧問服務。
Please note we prefer applicants who are able to demonstrate your uniqueness as a candidate, one that can bring value to CakeResume in cover letter in English.
There are three main stages in our interview process:
CakeResume is an international talent platform provides a world's top online resume building tool and brings global opportunities to talent in the digital age.
Since launching in May 2016 in Silicon Valley, we now manage over 5M talent profiles & 7K company profiles on CakeResume. Innovative companies like Amazon, Google, IBM, Nvidia, TSMC, as well as leading brands of all kinds including L'Oréal, P&G, and many more are working intensively with CakeResume for better talent engagement.
We're a growing team of 100+ creatives, business talents, marketing gurus and techies, and are dedicated to creating an ecosystem where great talents can meet great companies efficiently, and building a world-class brand along the way!