Ubuntu Desktop and Embedded Linux Field Engineer

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Job updated 3 months ago

Job Description

Canonical Ubuntu is the world's leading Linux for software engineers, desktops, cloud and IoT. We bring open source to the world as a safe and secure platform for personal computing, and the launchpad for innovators, entrepreneurs, and scientists.

We work with the world's most significant silicon companies - Intel, AMD, Nvidia, Mediatek, Hisilicon, Samsung and more - to optimise Ubuntu on their next-generation chips. We also work with OEMs and ODMs - Dell, HP, Lenovo, Advantech, ADLink and many more - to ensure that Ubuntu works perfectly on their hardware.

We are proud to have an office in Taipei where we do a wide range of software engineering work, from cloud to desktop, server and IoT. We also offer remote work on roles that do not depend on direct access to confidential pre-production hardware.

We invite you to join Canonical as an Ubuntu Enablement Engineer. In this role, you will use your knowledge of Linux and hardware to represent Canonical with leading OEMs, ODMs, and silicon partners to deliver the best user experience of Ubuntu on partner hardware. Your work will improve Ubuntu for millions of users.

This fast-paced environment requires excellent time management, insightful debugging, critical thinking, problem-solving skills and deep knowledge of the Linux system.

What your day will look like

  • Work closely with partners on platform bring up
  • Debug and prioritize issues, escalate to engineering teams where needed
  • Facilitate communication between Ubuntu, firmware and hardware engineering teams
  • Build and maintain working relationships with partners
  • Conduct root cause analysis, collect and organize details to reproduce and explain results
  • Provide fast response times and estimated time lines for resolving technical issues
  • Plan, build and deliver Ubuntu ecosystem technical training to Canonical's partners
  • Design and provide factory support during production preparation and run
  • Occasional international travel to the EU, USA, Taiwan and China

Requirements

What we are looking for in you

  • A Bachelor or higher degree in STEM, preferably Computer Science or Electrical Engineering
  • Good interpersonal skills for collaboration and customer engagements
  • English written and verbal communication skills
  • Linux kernel, boot and system-level architecture skills
  • Linux debugging and resolution abilities
  • Ability to be productive in a globally distributed team
  • Ability to learn fast to work on cutting edge technologies

Additional skills that you might also bring

  • Experience with system firmware, including UEFI, ACPI, DSDT, boot loaders, device firmware
  • Experience debugging power management on PCI ASPM, SATA ALPM, low power profiles
  • Experience in board design, bring up, and validation
  • Experience with electrical engineering design tools (e.g. schematic capture, layout)
  • Computer architecture knowledge of x86, ARM, RISC-V
  • Familiarity with Ubuntu development model
  • Shell/Python scripting skills

What we offer you

Your base pay will depend on various factors including your geographical location, level of experience, knowledge and skills. In addition to the benefits below, certain roles are also eligible for additional benefits and rewards including annual bonuses and sales incentives based on revenue or utilization. Canonical’s compensation philosophy is to ensure equity right across our global workforce.

In addition to a competitive base pay, we provide all team members with additional benefits, which reflect our values and ideals. 

📚 Personal learning and development budget of 2,000USD per annum

💰 Annual compensation review

🏆 Recognition rewards

🏝 Annual holiday leave

👶 Parental Leave

🧑‍💼 Employee Assistance Programme

🧳 Opportunity to travel to new locations to meet colleagues at ‘sprints’

✈️ Priority Pass for travel and travel upgrades for long haul company events

All permanent employees based in Taiwan are entitled to participate in labor insurance and national health insurance in accordance with the relevant laws in Taiwan. Meanwhile, all employees will be eligible for the enhanced benefits from the commencement of their employment.

  • Term Life
  • Accidental Death & Dismemberment
  • Accidental Medical Reimbursement
  • Hospital & Surgical (including spouse&child)
  • Annual Health Check

Canonical is an equal opportunity employer

Canonical believes a diverse workforce enhances our ability to deliver world class software and services which meet the world’s computing needs. We are committed to ensuring equal employment opportunities to all qualified individuals. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

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No requirement for relevant working experience
1,200,000 ~ 1,800,000 TWD / year
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About us

Canonical is a growing, international software company that works with the open-source community to deliver Ubuntu -- the world’s #1 cloud operating system. Our mission is to realize the potential of free software in the lives of individuals and organisations. Our services are helping businesses worldwide to reduce costs, improve efficiency and enhance security with Ubuntu.


Team

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QA Manager
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Engineering Manager
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Interim Engineering Manager
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Engineering Director
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Talent Acquisition Partner

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