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Program Manager
Job updated over 4 years ago
Job Description
- Program manage operations & special projects around growth, new features, products or customer focussed improvements, after launch
- Conduct market and business research
- Analyzing data in relations to projects and assignments
- Make financial models and P&L analysis
- Establish guidelines, policies and content for all areas of the business
- Coordinating with marketing, operations, tech and other departments on collaborations, developments etc.
- Create and conduct training for various areas of the business
- Take on and maintain a great relationship with key external stakeholders to Circles.Life
- Own day-to-day responsibility typical in a PMO function while applying expertise to drive multiple high impact 'build the business' projects
- Able to understand technical requirements
Requirements
Bachelor's Degree and 6-8 years of equivalent work experience
Having experience working in the e-commerce & telco field is a major advantage
Comfortable & experienced in a VUCA (Volatility, uncertainty, complexity and ambiguity) environment
Strong numeric and analytical attitude
Experience working independently and delivering projects in a timely manner
Excellent problem solving, critical thinking and customer service skills
Able to work under very minimum supervision as an individual contributor
Having experience working in the e-commerce & telco field is a major advantage
Comfortable & experienced in a VUCA (Volatility, uncertainty, complexity and ambiguity) environment
Strong numeric and analytical attitude
Experience working independently and delivering projects in a timely manner
Excellent problem solving, critical thinking and customer service skills
Able to work under very minimum supervision as an individual contributor
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Circles.Life
51 - 200 people
About us
Circles.Life is World’s first and most successful digital telco. We have a mission: to re-imagine the mobile experience for the digital consumer through our customer-centric mobile platform and disrupt the multi-trillion dollar global telco industry.
We launched our services in Singapore in 2016 and have since gained market share quickly while delivering best-in-class customer experience. Currently, Circles.Life beats all other telcos on metrics like NPS, subscriber growth, average data used per subscriber and overall customer satisfaction.
Circles.Life 是全球第一間也是目前最成功的數位通訊公司。我們致力於改變傳統對於電信通訊的想法以及經驗，藉由整合以及利用網路雲端數據提供全新的通訊平台，讓消費者對於電信有新的一層體驗。
於2016年成立於新加坡，因提供了最好且最專業的客戶體驗服務，讓Circles.Life在短時間內快速成長。在新加坡已打敗許多經營多年的傳統電信，且用戶持續增長中。
Circles.Life已完成最新一次的募資，將於2019年拓展版圖至澳洲，台灣，以及印尼。期待能有更多充滿幹勁的夥伴能加入這個極具潛力的產業。
We launched our services in Singapore in 2016 and have since gained market share quickly while delivering best-in-class customer experience. Currently, Circles.Life beats all other telcos on metrics like NPS, subscriber growth, average data used per subscriber and overall customer satisfaction.
Circles.Life 是全球第一間也是目前最成功的數位通訊公司。我們致力於改變傳統對於電信通訊的想法以及經驗，藉由整合以及利用網路雲端數據提供全新的通訊平台，讓消費者對於電信有新的一層體驗。
於2016年成立於新加坡，因提供了最好且最專業的客戶體驗服務，讓Circles.Life在短時間內快速成長。在新加坡已打敗許多經營多年的傳統電信，且用戶持續增長中。
Circles.Life已完成最新一次的募資，將於2019年拓展版圖至澳洲，台灣，以及印尼。期待能有更多充滿幹勁的夥伴能加入這個極具潛力的產業。
