The candidate will be responsible to drive the overall test quality improvement, in other words, to evaluate the adequacy of current practice of test activities, to identify and implement the improvement actions, and to oversee the execution and evaluate the performance of test activities as well as improvement actions.
Given that the test activities are conduct by different units, including offshore or internal affiliates, the candidate should be comfortable managing “virtual” teams. Prior experience in vendor management or project management is preferred.
The candidate will also lead a core testing team to support the test activities, covering different types of test, such as sanity test, base regression, and end-to-end user acceptance test of key projects. Therefore, consumer banking domain knowledge, including the technology, products, processes, controls and operating models, and comprehensive communication skills is required for ensuring the understanding of business requirements and the testing needs.
We are the most global and most influential financial services institution in the world. Our global reach in over 160 countries combined with our embedded presence, product breadth and financial strength, provides us with a platform for leading a redefinition of how our industry does business. At Citigroup, we are committed to providing an environment—culture, job satisfaction, opportunity and compensation—that attracts and retains outstanding individuals all over the world. We strive to build an organization where the best people want to work and to be the first choice of where customers want to do business.