Offer administrative support, including (but not limited to) managing calendars, scheduling meetings, answering phones and taking detailed messages.
All administrative and Sales operations related tasks, following up weekly sales reports, coordinate with HQ admin and sales operations. Attending admin and sales operations related conference calls.
Facilitate inter-departmental communication by being a liaison between upper management and employees.
Greet clients promptly and take care of their needs in a friendly and professional manner, while determining whether it is appropriate to direct them to upper management.
Oversee scheduling of conference rooms, meetings, catering and other operational tasks
Coordinate administrative and logistical tasks, including assigning certain tasks to other team members, to streamline operations and enhance efficiency in all departments.
Communicate with team to ensure all necessary tasks are completed in an effective and resourceful matter, and assist where necessary.
Contact customers and vendors about projects and coordinate meetings with applicable team members to make sure tasks are handled appropriately.
Develop a training program for new hires with the assistance of department heads, and conduct training for designated new team members.
Handle accounts receivable and billing, including printing out reports and coordinating with the HQ
Prepare certain documents, including business and sales proposals, as needed to support team leaders and executive staff members.
Ensure all team members adhere to company policies and handle any violations according to the policy guidelines.
• Bachelor degree. • 3-5 years or more experience in office management or a related administrative role • Proficiency in MS Office, filing systems and general office procedures. • Strong organizational and problem-solving skills • Strong English and Mandarin Verbal and written communication skills • Well-developed interpersonal skills and knowledge of customer service principles, including customer needs assessments and customer satisfaction evaluations • Accuracy and attention to details