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Job updated almost 2 years ago

Job Description

我們正在找一位與我們一起成長的專案經理,你將會與業務團隊一起合作,協助理解、分析顧客的需求,將之轉化爲具體的企劃專案。你同時也負責整個專案的起始、並與產品團隊共同設計體驗、追蹤指標、管理工程開發測試以及後續運營,最後讓產品落地 Deliver 漸強實驗室的產品給我們的品牌客戶。我們希望你是一個積極主動學習,善於溝通以及解決問題的人。期待你的加入,一起來合作。

We are looking for experienced, highly motivated & results orientated project manager to join our team. The ideal candidate is a professional who understands what it takes to coordinate a multi-faceted, complex project and who has the drive to make things happen. The right person is not only a project manager, but has the soft skills to help busy stakeholders willingly meet all their deadlines. You will work in a cross-functional team, and in this role, you are the glue that holds things together and will be on point to ensure success.

Responsibilities

1. Understand client's requirement, perform requirement analysis or user research

2. Conduct proposal including technical requirement, chat UX mockup, milestone and budget

3. Collaboration and communicate with stakeholders & project members at all times throughout the project life cycle

4. Regular meetings and performance tracking/measuring to maintain customer relationship

5. Provide business and product feedback to support the company's growth and innovation

Requirements

Requirements

1. Basic software or technical knowledge is a must

2. Ability to identify client's requirements and business objective

3. Ability to conduct a proposal or case study to communicate with both external clients and internal teams

4. Ability to identify constraints, prioritize tasks and work through problems

5. Be proactive, responsible, goal-oriented and a strong desire for clarity & knowledge

Preferred Qualification

1. Basic industry knowledge of software solution or marketing technology

2. Experience in sales, product management or customer success

3. Experience in product UI design or user experience research


Interview process

*Please submit your application via this link: https://cresclab.teamdoor.io/s/xYVFh2SJ


Interview process: 

1. HR behavioural interview 

2. Line Manager interview 

3. Group interview 

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40,000 ~ 70,000 TWD / month
Optional Remote Work
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About us

漸強實驗室成立於 2017 年,致力於開發與應用 MarTech 行銷科技,相信科技與數據能放大對話價值,幫助企業與品牌數位轉型與精準行銷,創造美好顧客體驗。漸強投資於科技與數據,相信科技與數據能提升廣告和訊息推播的效率,也相信以 Data 為中心的 Martech (Marketing Technology) 是最近十年來最蓬勃的數位廣告科技趨勢。

我們結合 AI 與行銷自動化等應用,開發兩大產品:

  • 全方位行銷平台 MAAC(Messaging Analytics Automation Cloud)
  • 對話式互動平台 CAAC(Conversation Analytics Automation Cloud)

漸強深耕 LINE 官方帳號,獲 LINE 官方帳號唯一金級技術夥伴認證,並擴及 SMS 簡訊等多渠道,提供行銷、客服、銷售三大面向解決方案。
我們也跨足台灣、日本、泰國市場,旗下客戶橫跨電商、零售、媒體、汽車、醫藥、餐飲、金融、政府等多元產業,至今服務超過 500 間品牌,包括 IKEA、樂天市場、PChome、星巴克、H&M、GAP 等。

Crescendo Lab was established in 2017 with a commitment to developing and applying MarTech marketing technology. We believe in amplifying the value of conversations through the use of technology and data, helping businesses and brands undergo digital transformation and precision marketing to create exceptional customer experiences.Crescendo Lab Ltd. is a technology and data-driven company dedicated to enhancing the efficiency of advertising and message dissemination. We believe that data-driven marketing technology(Martech) is the most vibrant digital advertising technology trend in the last decade.We integrate AI and marketing automation to create two flagship products:Messaging Analytics Automation Cloud (MAAC) - a comprehensive marketing platform.
Conversation Analytics Automation Cloud (CAAC) - an interactive platform for dialogues.Crescendo Lab specializes in LINE Official Accounts, holding the only Gold-level certification as LINE's exclusive tech and solution partner. Our reach extends to multiple channels, including SMS, offering solutions in marketing, customer service, and sales.We have a presence in diverse markets such as Taiwan, Japan, and Thailand, serving over 500 brands across various industries, including e-commerce, retail, media, automotive, pharmaceuticals, food and beverage, finance, and government. Our clientele includes renowned brands such as IKEA, Rakuten, PChome, Starbucks, H&M, and GAP.


Team

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CEO&Co-founder
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Backend Team Lead
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Customer Success Manager
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People Generalist
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Sr. Product Designer
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