客戶服務專員

Job updated over 2 years ago

Job Description

  • 確保客戶端的軟體平台功能正常運作並及時反應異常狀況
  • 輔導新客戶軟體系統操作程序
  • 定期關心客戶使用軟體系統狀況
  • 維護和了解Cynopsis Solutions所有產品的流程的操作
  • 與所有新舊客戶保持良好關係,以確保高水平的滿意度
  • 即時了解Cynopsis解決方案的發展並相對應地為客戶提供建議
  • 確保即時回應客戶突發狀況並後續跟進

Requirements

  • 大學學歷是加分
  • 優秀的溝通和人際關係能力
  • IT技能/編程知識加分
  • 優秀的團隊合作和領導能力

Interview process

- 請提供英文履歷,不需要自傳

除了透過CakeResume的方式投遞履歷,也歡迎直接將英文履歷郵件到 Victor <[email protected]>,並標明是要應徵TW - CS職缺。

1
35,000 ~ 45,000 TWD / month
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Logo of Cynopsis Solutions.

About us

Founded in 2014 and headquartered in Singapore, Cynopsis Solutions offers RegTech solutions designed to digitise and automate Compliance and regulatory processes, in particular Know-Your-Customer (KYC), Anti-Money Laundering (AML), and Counter-Terrorism Financing (CTF). Cynopsis Solutions’ accolades include MAS FinTech Awards (2018), RegTech100 (2018, 2019) and Financial Times Top 50 High Growth Companies in Asia-Pacific.

We have successfully combined 70 years of Regulatory and Financial Services Knowledge with Latest Functional Technologies and have built a suite of KYC and AML software products to meet ever-increasing regulatory expectations globally. Our Must-Have products not only ease clients’ existing Compliance pain points, it also future-proof their businesses by enabling them to achieve regulatory advantage against competition.

As we continue our global expansion, we currently have operating offices in Singapore, United Kingdom, United States of America, United Arab Emirates, Vietnam and Taiwan.



Jobs

Full-time
Entry level
2
35K ~ 45K TWD / month
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