Why Deliveroo?

When you first think about Deliveroo, you probably think of getting great food to your house in less than half an hour. Awesome right But behind the scenes is the real story. This story is one of high growth, huge challenges and an enormous opportunity ahead of us. It began with our founder Will, arriving in London over 5 years ago and finding it almost impossible to order great food, despite the wealth of incredible restaurants in the city. Fast forward 5 years and we operate in 13 countries with over 50,000 riders who deliver orders from 50,000 restaurants in over 200 cities worldwide.

We want to be the definitive food company - the app you go to any time you have a hunger pang. We are transforming the way people think about food. We are providing people with limitless access to different cuisines and restaurants, turning cooking from a chore to a choice, and giving people the freedom to eat what they want, when they want, where they want it.

We work with riders, restaurants and consumers. We operate one of the most complex three sided marketplaces in the world and we do this in real time. Millions of customers and thousands of restaurants and riders rely on us to match them within milliseconds. The algorithms behind that marketplace are the secret sauce that allow us to deliver our orders in under 30 minutes.

And we are just getting started

The scale of the opportunity ahead of us is immense. The global food market is valued at 7.7 trillion but only 1% of it is currently online. Contrast that with the digital disruption of countless other industries - from banking and travel to retail and communications - its clear that our journey in the food sector has only just begun.

We are already a multi-billion dollar company that is more than doubling in size every year. Deliveroo came top in the FTs list of Europes fastest growing 1000 companies in 2018, and we were the first company ever to win Deloittes UK Top 50 two years in a row. Yet most of the extraordinary value this company will generate lies ahead of us.

The Role

We are looking for a Regional Account Manager to join our team. This is a rare opportunity to become a founding and critical member of a rapidly growing, well-funded startup. You will be liaising with restaurants located in Taipei. This role is an office based role with all communication held through phone and email. Your role will involve cultivating existing restaurant relationships and helping them increase their online sales.This is an excellent role for a commercial and outgoing individual who enjoys building and maintaining relationships.

RESPONSIBILITIES

• Maintaining and growing relationships between Deliveroo and restaurant partners
• Proactively assist customers to increase online sales through Deliveroo
• Adhere to internal processes to streamline administrative support
• Data Entry
• Supporting marketing initiatives and incorporating your valuable accounts
• Managing Deliveroo Restaurant Admin
• Assessing restaurant menus
• Data Analysis & Reporting
• Invoicing Resolutions

REQUIREMENTS

• 1- years working experience, ideally in a commercial environment where you have to deal with many clients / customers
• You must be outgoing and a strong communicator whether face to face, through phone or email
• You must be commercially minded and results oriented
• You must be a self-starter, hard-worker and well organised
• You should be comfortable using different technology
• Excel experience is preferred but not essential