Role purpose • Provide software support for internally developed products that interact with all database systems. • To implement, design and improve processes relating to the administration of dat...
• Fault handling and escalation for IT system (Server / MSSQL) • Drive resolutions with other IT support team in a prompt manner • Ensure all client communication channels are functional and attend...
• Provide technical support to a large scale of products. • Take ownership of the incident calls by providing acknowledgement, resolution and set expectations from the actual technical analysis. • ...
