• Fault handling and escalation for IT system (Server / MSSQL)
• Drive resolutions with other IT support team in a prompt manner
• Ensure all client communication channels are functional and attend to 3 shifts all year around.
• Is vigilant to all security risks and breaches
• Manage and maintain the IT monitoring systems
• Identify issues suitable for entry in the company’s knowledge base
• Provide excellent customer services to both internal and external parties
• Participate in a flexible rotation shift all year round
• Complete assigned projects
• 負責監控系統資料及相關維運管理
• 評估及協助解決Server端的問題 (IIS/ Web/ Storage/ MS SQL)
• 即時反應用戶端的需求,以提供優質的客戶服務
• 開發自動化維運及監控系統,以提升運作效能
• 參與公司內部專案合作
• 維運文件更新編寫
• 需配合3班輪班制
• 加分條件: 英文能力 TOEIC 500以上. Microsoft Certified 證照 (Server and/or SQL).
堤頂大道二段179號7樓