Translator & Interpreter Support 翻譯及口譯支援 (Remote Job)

Job updated about 1 month ago
Actively Reviewing Resumes

Job Description

We are hiring for Translator and Interpreting Customer Support for our Client.

  • Position: Translation and Interpreting Support
  • Role: Responsible for Handling Inbound calls - listening to, understanding, and interpreting/translating spoken or written statements from one language to another. Reproduce statements in another language for listening or reading audience.
  • Language: Taiwanese + English
  • Work Mode: Fully Remote Job  (Work from Home in Taiwan)
  • Job Type: Contractual (1 year Renewable Contract)
  • Work device : You can use your own laptop/ desktop / mobile device with iOS or android to work. Company will provide you good headphones to attend the calls and conferences.
  • Salary: 38,000 TWD + Night shift allowance 2,000 TWD
  • Medical Benefits as per the law.
  • Annual Leaves and Medical Leaves provided.
  • Shift: Rotational (Mon-Sun) 5 days a week
  • Shift schedule: Permanent Night Shift (PST-USA time zone) - 9 hours a day ( 8 hours working and 1 hour break time)


  • 負責處理來電,並將口語或書面內容從一種語言翻譯/口譯成另一種語言,為讀者或聽眾用另一種語言重現語句
  • 語種:中文 + 英語
  • 工作模式:完全遠端工作 (在台灣居家辦公)
  • 職務類型:合約制 (一年後可續約)
  • 工作設備:可使用自己的筆記本電腦/桌上型電腦/iOS或Android行動裝置工作。公司將提供良好的視聽設備(如:耳機),方便您接聽電話和參加會議。
  • 薪資:38,000 台幣 + 夜班津貼 2,000 台幣
  • 依法提供醫療福利
  • 提供年假和病假
  • 輪班制 (週一至週日),每週上班 5 天
  • 班別時間:永久夜班 (美國PST時區) - 每天9小時(工作8小時,休息1小時)


  • Facilitate effective communication between two parties that do not speak a similar language by converting one spoken language to another.
  • Attending inbound calls and acting as interpreter to facilitate communication.
  • Follow the Interpreter training protocols and Code of Ethics
  • Attend training to ensure performance according to expectations.
  • Accurately relay concepts and ideas between languages
  • Create a new text in the target language that reproduces the content and style of the original
  • Edit and proofread text to accurately reflect language.
  • Receive and submit assignments electronically.
  • Use dictionaries and glossaries for reference.
  • Read aloud documents in a language other than in which they were written.


  • 促進兩個不同語言的團體之間有效溝通,將一種口語翻譯成另一種語言
  • 接聽來電,並擔任口譯員以促進溝通
  • 遵循口譯員培訓規程和道德規範
  • 參加培訓,確保表現符合預期
  • 準確地在不同語言之間傳達概念和想法
  • 用目標語言創作新文本,重現原文的內容和風格
  • 編輯和校對文本,確保語言準確無誤
  • 以電子方式接收和提交作業
  • 使用字典和詞彙表作為參考資料
  • 朗讀用其他語言書寫的文件


  • Eligibility:
    • Open to both freshers and experienced professionals.
    • Accepting candidates from any educational background.
  • Language Proficiency:
    • Must be fluent in both English and Mandarin.
  • Work Schedule:
    • Willingness to work permanent night shifts is required.
  • Work Environment:
    • Comfortable with working from home.
  • Personality Traits:
    • Proactive and eager to learn.
  • Nationality:
    • Open to all Taiwanese nationals.

Interview process

Step-1 Screening Call

Step-2 English Fluency Assessment (based onReading, Speaking, Writing, Pronunciation, Grammar, Vocabulary)

Step-3 Mandarin Fluency Assessment (based on Reading, Speaking, Writing, Pronunciation, Grammar, Vocabulary)

Step-4 Introduction Round

Step-5 Job Offer

第一步 初步電話 Screening
第二步 英語流利度評估 (根據閱讀、口語、寫作、發音、語法、詞彙)
第三步 中文流利度評估 (根據閱讀、口語、寫作、發音、語法、詞彙)
第四步 自我介紹環節
第五步 工作錄用

No requirement for relevant working experience
35,000 ~ 40,000 TWD / month
100% Remote Work
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About us

We are a customer focused IT Software solutions & Managed services provider, established in 1997 and managed by professionals with rich experience of IT background and industry exposure. We offer services in Software Application Development, Website Design, Mobile application development, E-Commerce solutions (OsCommerce, ZenCart, etc), Portals, CMS (Joomla, Drupal, etc), WordPress, Datawarehousing/BI applications, Desktop applications, Web Applications, ERP system, Wireless applications (.NET, J2ME, Symbian, BREW platforms), Testing Services, Autocad Drafting, BPO Services and Web Hosting.

DSS brings together the best people, processes, and technologies to provide high-quality and cost-effective end-to-end solutions for all your Information Technology (IT) business needs. DSS has always defined itself as being a solutions-oriented company, whereby it was not wedded to any particular brands or vendors solutions.

Our development teams continually push the boundaries of existing technologies while identifying entirely new categories of solutions and alternative ways to deliver these solutions to our customers. Similarly, our research teams are on the alert for new technology trends that can catapult a company’s capacity to master its future. We have broad range of highly skilled professionals which help us to offer technology services to address client needs for both short and long-term assignments.


35K ~ 45K TWD / month