Please take a look at our website

https://www.ematicsolutions.com/tw/

YOUR DAY MIGHT INCLUDE

• On-boarding and partnering with our clients, to ensure that they’re up and running with their services of choice and setup for success.
• Coordinate with client to gather the requirements for their marketing campaigns release (including EDM, Ads campaigns etc.), review and schedule.
• Establish and maintain a strong relationship with key decision makers within the assigned accounts B2B clients/portfolios.
• Maintaining a consistent response and communication and ensuring client’s expectations are well managed.
• Liaise with the Solution Engineer team for troubleshooting and problem resolutions, including escalations, documentations, post-mortem process.
• Identify client’s growth opportunities throughout the contract period and create and execute renewal/retention strategies.
• Work together with our Growth and Consultant team to identify upsell & cross sell opportunities.

Please provide English CV 應徵請提供英文履歷

#WHY YOU NEED TO JOIN US:

✨年假優於勞基法：Ematic的年假無上限！而且加入第一天即享有年假！
✨休假制度富有彈性：感冒不舒服可選擇遠端上班，遇補班則不補班！
✨獨特的加薪制度及良好升遷管道：重視同仁職涯規劃，定期與主管1對1談話，訂定未來職涯發展及公司未來方向！
✨新創團隊的環境：帶你認識新創世界的夥伴們，拓展人脈、並成為新創界的一份子。
✨喝酒喝不停：公司內定期舉行Happy Hour，讓你喝啤酒喝到飽，和整個電子商務產業的同行交朋友！
✨The opportunity to be exposed, grow your knowledge in a broad base of Digital Marketing.
✨All the perks that come along with working in a startup, client-side and we pay competitively with an attractive, long-term compensation model.
✨Be part of a fast growing company that nurtures entrepreneurial nature, startup culture and wants to unlock the best version of you.
✨Work with a diverse team of smart people who are also fun after work.
✨Collaborate with a multi-national team across APAC.
✨Opportunity to travel for better exposure across our operating markets.

#JOIN US IF YOU:

• Have 0-2 years in Customer Success, Client Services and/or Digital Marketing experience related.
• Keen interest in learning a broad base of digital marketing including Analytics, Content Marketing, CRM, CRO, Ecommerce, Performance Marketing and SEO.
• Have impeccable written and verbal communication skills, both in English and Chinese, able to convey difficult concepts to the clients, and have good negotiation skills.
• Detail-oriented and highly organized; ability to prioritize, multi-task, and perform tasks effectively under pressure with a systematic approach.
• Have analytical and strong problem solving skills to synthesize data into clear insights for clients.
• A good team player and aims to continue improving with the team and also able to work within and cross departments
• A fast and continuous learner, especially in this fast changing data & technology driven environment.
• Proficiency in Google Sheet & MS Excel
• Basic knowledge of Digital Marketing channels (i.e Google/Facebook) or Digital Marketing Tools (i.e Email Platforms, CRM, CDP, Google Analytics) are plus.
• 若你是社會新鮮人但擁有一顆充滿好奇及勇於學習的心，別猶豫了趕快來應徵吧！

#CRM #AM #DigitalMarketing #SaaS #MarTech