行政營運專員 Jr. Operations Manager

Updated about 1 month agoManagement / Business » Operations Manager
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Job Description



    • AR Collection
      • Liaising with TW customers (current and churned but still owing) on outstanding invoices to ensure that we are able to collect all amounts owing to us.
      • Coordinate with customers on the payment processes
    • Invoicing
      • Coordinate with Customer Success team + Accounting firm and ensure accuracy and delivered/completed on time on a monthly basis
      • Maintenance of all records of customer invoices and any other related documentation
    • Vendor Management
      • Communicate and coordinate with 3rd party vendors to ensure that all necessary needs + requirements are met accordingly and are aligned to business needs.
      • Ensuring that the vendor management processes are adhered
      • Ensuring that all invoices are paid on time.
      • Upkeeping/updating all validity and scope of contracts with the vendor
      • Continuous research on vendors and comparison of prices
    • Contracts
      • Drafting the customer contracts
      • Coordinating with the Sales/CS team on the details of the contracts, and ensuring that the terms are in accordance to the agreement with the customer
      • Ensuring that the details in the contracts are correct and in accordance with the local rules and regulations
    • Country Admin
      • Meeting room reservations
      • Organizing Team Building activities: outing, team lunch/dinner, karaoke night, bowling night, movie night, etc.
      • Coordination and planning of company events (like MailChimp Clinic, Ematic Happy Hour planning)
      • Maintain local office travel calendar and local coordination for all guest / travellers from other operating countries
      • Maintaining National Holidays calendar
      • Work cross-functionally with different teams within the company to ensure processes are developed and executed smooth
      • Optimise internal structures and processes to ensure country office operations run at maximum efficiency
    • Legal Administration & Coordination
      • Ensuring the country office complies with all local rules and regulations
      • Communicating with local institutions such as banks and government offices
      • Maintaining a repository of all legal documents from vendors, accounting firms, sales contracts, bank contracts etc.
      • Maintaining list of POCs for each vendor and government institutions
      • Notarization of documents when needed

      Please provide English CV 應徵請提供英文履歷


      ✨新創團隊的環境:帶你認識新創世界的夥伴們,拓展人脈、並成為新創界的一份子。不定期的團隊Game Night,一起打電動、密室逃脫、雷射槍戰舒壓!
      ✨喝酒喝不停:公司內定期舉行Happy Hour,讓你喝啤酒喝到飽,和整個電子商務產業的同行交朋友!
      All the perks that come along with working in a startup; we pay competitively and we help each other grow into the best versions of ourselves.
      Be part of a fast growing company that nurtures entrepreneurial nature, startup culture and wants to unlock the best version of you.
      Work with a diverse team of smart people who are also fun after work.
      Opportunities to learn directly from our excellent leadership team.
      Collaborate with a multi-national team across APAC.
      Opportunity to travel for better exposure across our operating markets.



      • Have 1-2 years of working experience in business operations. Fresh graduates in Business with internship experience in the Business Admin/Management world (MBA is a plus) are also welcome to apply.
      • Tech-savvy and willingness to learn new skills
      • Have impeccable written and verbal communication skills in English and local languages.
      • Excellent interpersonal skills
      • Ability to handle confidential and sensitive matters with discretion, responsibly
      • Willingness to learn new skills with a ‘Can Do’ positive attitude
      • Thrive in a multi-tasking environment, organized, and adjust priorities on the fly
      • Experience in basic areas of Accounting such as AR (Account Receivables) is a plus
      • Experience in drafting contracts is a plus
      • Prior involvement in Project Management work is an added advantage
      • Experience with working VISA or foreign/local labor requirement is an added plus
      • Experience in Invoicing consolidation and Vendor Management
      • Experience in administrative activities and a bonus if you have been working in a tech startup or Digital Marketing agency.
      • 喜愛學習新資訊及新知識,樂觀進取並喜歡與團隊合作
      • 基礎英文聽說讀寫能力,需要英文簡單書信溝通以及對話能力
      • 有能力處裡團隊提出的文書或行政作業,並與國外同事定期討論回報能一起優化SOP
      • 有提案能力並統整團隊需求達成行政專案目標
      • 能理解並針對營運模式提出評估並回應與控制風險並優化

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      Ematic Solutions Inc.


      About us

      Ematic Solutions 是一間來自新加坡的軟體新創公司,致力於行銷相關科技的推廣與發展。在台灣,Ematic協助數以百計的客戶優化其行銷策略,我們是行銷優化工具與平台(MarTech)的專家,瞭解海內外各種行銷工具的特性,與全球數種行銷平台合作,提供客戶各種行銷工具的產品組合。開發出適合客戶行銷行為的工具,進一步協助行銷人員達到行銷活動目的。

      Ematic Solutions 的規模與業務量成長速度穩定,並且持續增加漲幅。我們既有的產品受到許多客戶的歡迎,我們的客戶橫跨多產業, Sephora、W Hotel、Grab、KKDAY、AirAsia 皆與 Ematic密切合作。我們的辦公室遍佈全亞洲、合作的客戶也跨足各地區及產業,擁有跨領域的視野,而我們的工程師團隊則非常善於與營銷團隊協作,提供客戶最優化的產品體驗。







      來看看我們的Blog 吧!:https://medium.com/%E8%AD%AF%E7%A2%BC%E9%81%9E-ematic-solutions


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      Sara Chen
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