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Senior CRM Consultant

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Job updated plus d’un an ago

Description du Travail

What You Will Do

  • Develop and consult customers on a Marketing Strategy that is aligned with the customer requirements & KPI's AND Ematic's offerings
  • You will represent, sell, and continue to develop Ematic's offering together with your peers by communicating, building relationships and gaining insight into customers's current practices and their requirements.
  • Evaluate prospect/customer existing CRM channels including email marketing, push notification, in-app messages, SMS etc.; proactively researching and implementing the latest best practices, strategies, and industry standards of marketing technologies and assist in the integration of additional channels via the marketing automation platforms.
  • Plan and perform A/B testing to define and execute enhancements to productivity, conversion rates, programs/campaign ROI, and sales growth
  • Review & analyze the data reports to generate insights & recommendations for customers business growth.
  • Focus on creating, implementing, and improving performance using cross-channels tactic with the goal of improving customer business growth through marketing technologies.
  • You will be reporting to the country's Growth Team Lead and work closely with the Customer Success team for knowledge sharing and customer performance optimization.

Profil demandé

Requirements

  • Minimum 3-5 years of experience working with automation tools.
  • Experience in optimizing user experience through cross-channels marketing automation and customer segmentation.
  • Proven experience to create and develop CRM journeys and campaigns
  • Strong knowledge of lead generation, re-engagement, and retention strategies
  • Expertise in translating complex data into actionable insights for stakeholders & customers.
  • Excellent interpersonal, communication with internal and external parties and project management skills, with the ability to prioritise tasks across multiple projects.
  • Strategic mindset & strong business acumen knowledge that can see beyond the day-to-day to help the business achieve long-term customer acquisition and retention goals.
  • Knowledge in some of these marketing technology platform is a plus: Iterable, Segment, Mixpanel, Klaviyo, Salesforce, Emarsys, Moengage, Insider, Mailchimp, etc
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Sauvegarder
1
3 years of experience required
720,000 ~ 1,000,000 TWD / année
Travail à Distance Partiel
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À propos de nous

Ematic Solutions is a marketing and technology consultancy that helps B2C companies build a fully integrated, high-ROI digital ecosystem. We are a team of digital marketers, engineers, designers, copywriters, operation specialists and customer success practitioners spread across the world.

We are both professional and fun to work with. At Ematic, you are immersed in a flat and open culture. We support every colleague to achieve their long-term growth through work and create opportunities for you to interact with colleagues from different countries and cultures. We don’t just grow as a business, we grow as individuals together. Join us to build an exciting career.

Ematic Solutions 是一家行銷和科技整合的諮詢顧問公司,主要幫助 B2C 公司打造完整集成的、高 ROI 的數位行銷生態系統。我們的團隊由遍佈全球的數位行銷人員、工程師、設計師、撰寫文案專家、營運專員以及客戶經理組成。

我們是個專業又有趣的工作夥伴!在 Ematic,你將沉浸在一個扁平和開放式的文化。我們支持每一位同事從工作中達成他們的成長和期望,並為你創建與來自不同國家和文化同事互動的機會。我們不只重視企業成長,我們更尊重每位員工的獨特性一同成長茁壯。現在就加入我們,讓我們一同打造令人振奮的 Martech 職涯!



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Offres d'emploi

Temps plein
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480K ~ 840K TWD / année
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Temps plein
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480K ~ 570K TWD / année
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Temps plein
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3
420K ~ 564K TWD / année
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