Senior DevOps (Site Reliability Engineer)


Job Description

Faria Education Group is a world leader in international education SaaS systems and services, serving over 3 million+ students across 10,000 schools in over 130 countries through our 3 integraed systems: Atlas for curriculum planning, OpenApply for admissions and enrolment, and ManageBac for learning management. This role will specifically focus on supporting our OpenApply product. We develop on Ruby on Rails with excellent tools, full technical control, and with clear product demand.

Site Reliability Engineers are hybrid systems and software engineers who are responsible for and take ownership of reliability, automation, and other issues related to “keeping the lights on” across Faria’s multi-product SaaS systems stack.

SREs are integrated within the Technical Operations team and work under the Head of Technical Operations and with the CTO and Principal Developers. We are looking for engineers who want to be a part of developing infrastructure software, maintaining it and scaling it.


HARD SKILLS: 1. MUST HAVE — Minimum of 5+ years of system administration experience for a high-usage, web-based software service ideally built using open-source software components 2. MUST HAVE — Knowledge of Amazon AWS services and API’s including EC2, S3, VPC, IAM 3. MUST HAVE — Knowledge and familiarity with alerts & monitoring tools, and system management tools for Linux environments (including DataDog, Nginx, NewRelic, CloudFlare, MySQL/PostgreSQL, Apache, IPTables, ELK stack 4. NICE TO HAVE — Knowledge and familiarity with configuration management tools including Ansible, Chef or Puppet 5. NICE TO HAVE — Knowledge of deploying / troubleshooting / tuning Ruby on Rails applications (Passenger, Capistrano, Sidekiq, Bundler) SOFT SKILLS: 1. MUST HAVE — Strong communication skills in English with an ability to coordinate the incident response with urgency. Fluency in Mandarin is a plus 2. MUST HAVE — Proper remote presence & etiquette (acknowledging requests in a timely fashion over Slack, not leaving requests unacknowledged at all) 3. MUST HAVE — Tagging the appropriate person and persistently reminding them every 24 hours until a full resolution is achieved (not having things fall through the cracks) 4. MUST HAVE — Effective adherence to operating procedures (organizing day-to-day work and large-scale tasks in a calm manner with priority-driven sequencing) 5. MUST HAVE — Experience of working in China **Please submit your CV @**


140K ~ 165K TWD/month

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About us

Faria was founded in 2006 to transition schools from paper onto a curriculum-focused learning platform. Today, Faria powers curriculum for over 10,000 schools & districts and 3 million students with a suite of 3 services. ManageBac is Faria’s flagship product and the leading curriculum planning, assessment and reporting platform for IB World schools. OpenApply is an online admissions solution supporting the applicant journey from enquiry to enrolment. Atlas is a curriculum management platform enabling schools to collaboratively plan, share, and analyze their curriculum. Together with our integration partners, we offer schools a world-class software suite for meeting all their information management needs. Faria’s multi-disciplinary team of over 150 operates globally, across 8 offices. Faria教育集團成立於2006年,幫助學校從傳統的紙上辦公轉向使用課程為中心的線上學習平台。 今天,Faria為全球超過一萬所學校,三百多萬學生提供3套產品服務。 ManageBac作為Faria旗下的旗艦產品,為全球IB學校提供集課程規劃,測評和報告為一體的平台服務。 OpenApply為學校提供線上招生解決方案,全方位助力學校招生每一環節。 Atlas是課程管理平台,學校通過該平台可以協作規劃課程,共享課程資源以及進行課程分析。 通過與其他系統的集成,我們為學校提供世界級的軟件組合解決方案,來滿足學校信息管理需求。 Faria在全球8個辦公室,有一支超過150位員工組成的多領域團隊。

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