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Senior DevOps (Site Reliability Engineer)

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Job updated about 4 years ago

Job Description

Faria Education Group is a world leader in international education SaaS systems and services, serving over 3 million+ students across 10,000 schools in over 130 countries through our 3 integraed systems: Atlas for curriculum planning, OpenApply for admissions and enrolment, and ManageBac for learning management. This role will specifically focus on supporting our OpenApply product. We develop on Ruby on Rails with excellent tools, full technical control, and with clear product demand.

Site Reliability Engineers are hybrid systems and software engineers who are responsible for and take ownership of reliability, automation, and other issues related to “keeping the lights on” across Faria’s multi-product SaaS systems stack.

SREs are integrated within the Technical Operations team and work under the Head of Technical Operations and with the CTO and Principal Developers. We are looking for engineers who want to be a part of developing infrastructure software, maintaining it and scaling it.

Requirements

HARD SKILLS:

1. MUST HAVE — Minimum of 5+ years of system administration experience for a high-usage, web-based software service ideally built using open-source software components

2. MUST HAVE — Knowledge of Amazon AWS services and API’s including EC2, S3, VPC, IAM

3. MUST HAVE — Knowledge and familiarity with alerts & monitoring tools, and system management tools for Linux environments (including DataDog, Nginx, NewRelic, CloudFlare, MySQL/PostgreSQL, Apache, IPTables, ELK stack

4. NICE TO HAVE — Knowledge and familiarity with configuration management tools including Ansible, Chef or Puppet

5. NICE TO HAVE — Knowledge of deploying / troubleshooting / tuning Ruby on Rails applications (Passenger, Capistrano, Sidekiq, Bundler)

SOFT SKILLS:

1. MUST HAVE — Strong communication skills in English with an ability to coordinate the incident response with urgency. Fluency in Mandarin is a plus

2. MUST HAVE — Proper remote presence & etiquette (acknowledging requests in a timely fashion over Slack, not leaving requests unacknowledged at all)

3. MUST HAVE — Tagging the appropriate person and persistently reminding them every 24 hours until a full resolution is achieved (not having things fall through the cracks)

4. MUST HAVE — Effective adherence to operating procedures (organizing day-to-day work and large-scale tasks in a calm manner with priority-driven sequencing)

5. MUST HAVE — Experience of working in China

**Please submit your CV @https://www.workable.com/j/E9BE41F5DD**
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140,000 ~ 165,000 TWD / month
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About us

Faria is a leader in international education systems & services, offering an integrated systems suite across learning, admissions, school-to-home, online courses & study services to over 10,000 schools and 4 million students in 155 countries.

FariaOne School OS provides one Unified Family Experience for your school community with one suite of best-in-class systems, one location to manage your data, one replacement for your SIS, one 24x7 global support team a phone call away and one EdTech solutions consultant assigned to your school.



教育系統與服務引領者Faria為全球155個國家,10,000余所國際化學校,超過四百萬名學生提供全方位的集成系統解決方案,覆蓋教學、招生、家校、在線課程與學習服務等各個方面。

FariaOne智慧校園新生態整合細分領域最佳踐行系統,集中管理數據,一體替代傳統的SIS系統。通過集成校園服務與統一家庭門戶,促進多方共育與學生的個性化發展,助力打造學校品牌形象。全球支持團隊提供24x7服務,熱線電話直線即達,專配教育科技解決方案咨詢顧問全程跟進。

www.fariaedu.com/careers



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Full-time
Mid-Senior level
1
Regular earnings reach NT$40,000
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