Your mission:

• Provide an amazing customer support experience.
• Be part of the team providing a single point of contact for our internal IT customers and assisting with their issues and requests (account creation, application use, hardware etc).
• Administration, installation and support of Windows-, MacOS- and Linux-based systems.Receive and respond to incoming support requests in person, via email and slack.
• Configure and deploy end user equipment – desktops, laptops, tablets, phones.

Your heroic skills:

• High ability to work independently.
• High service orientation and able to see the customer's perspective.
• Good English knowledge, additionally you have knowledge in the local language.
• You are a team player.
• Completed degree in Computer Science, vocational training in Computer sciences or equivalent.
• Minimum 1 to 2 years of experience in system administration and IT.
• Active Directory, AzureAD and Google Suite user management knowledge.
• Basic technical support at the network level: WAN and LAN connectivity, routers, firewalls, and security.