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【F-UO】User Operation Assistant Manager / Manager

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Job Description

【Objectives of this role】

As a FunNow User Operation Assistant Manager / Manager, your primary objective will be to enhance the user experience, increase user engagement, and drive user retention. You will play a crucial role in managing user operations, ensuring seamless communication with our user base, and optimizing user-related processes for FunNow users.

【Responsibilities】

  • Planning and Implementing strategies to increase user retention through various channels, including app notifications, emails, and in-app messages.
  • Collaborate closely with the Marketing and Business Development teams to execute user-centric campaigns, including copywriting for campaign materials.
  • Utilize data analytics tools to track user behavior, identify trends, and make data-driven recommendations for improving user experience.
  • Continuously optimize user journeys to enhance efficiency and effectiveness. Identify areas for improvement and implement solutions.
  • Execute user communication plans to inform users about new features, updates, and promotions.

Requirements

【Requirements】

  • Minimum of 1 year of experience in User Operations or CRM-related roles.
  • Fluent in both English and Mandarin for effective writing and communication.
  • Creativity and strong ability to persuasive copywriting skills.
  • Strong analytical skills with a keen eye for detail and a data-driven mindset.
  • Enjoy the continuous pursuit of the best solutions through testing.
  • A team player with leadership skills.

【Nice to have】

  • Experience with Email Marketing.
  • Passion for travel, leisure, and enjoying life.

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1
1 years of experience required
Regular earnings reach NT$40,000
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About us

FunNow 職業傷害提醒:你很有可能會一直到處吃喝玩樂,要有一年重個至少 5 公斤的心理準備。

想加入一個每次佳節或精選專案都一定被 App Store 與 Google Play 推薦的 APP 公司嗎?想一起開發一個跨足大東南亞的都會玩樂平台嗎?想利用龐大的消費數據,建構一個時尚生活的大平台嗎?FunNow 不僅已被台灣看見,更已經走出台灣,被各大創投與日本上市公司評為台灣最有能力國際化的生活服務類 APP。邀請你來跟我們一起發光發熱,讓台灣的軟實力被世界看見。

透過 FunNow App,讓消費者能隨時隨地查詢、預訂與享受周遭的休閒娛樂。讓都會玩樂是簡單且隨興的,讓生活是豐富與充滿變化的。實現 FunNow 生活不只是生活的創業願景。 如果你跟我們一樣是個愛玩且瘋狂有想法的人,快把履歷給我們,歡迎與我們一起創造奇蹟,期待你的加入!

iOS / Android App 下載:https://bit.ly/2yNpOLe

活躍地區:台灣、香港、沖繩、吉隆坡、東京
敬請期待活躍地區:大阪、曼谷、新加坡


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