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Tech Support Engineer 技術支持工程師
Job updated 9 months ago
Job Description
1. 負責在線問題的緊急排除與事後原因調查
2. 無法立即處理的問題需回報給相關人員，並追踪問題的後續處理進度
3. 紀錄在線問題及更新問題處理文件
4. 監控在線所有服務，確保服務運行正常
5. 與開發人員密切協作與溝通
6. 協助開發自動化程序，及驗證在線功能是否異常
Requirements
可配合輪班
具基礎軟體相關知識
Interview process
HR 一面
完成線下筆試
技術主管 二面
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About us
格萊鉑致力於完成客戶的各項需求，根據市場的需求，進而開發出的合適的軟體，竭盡滿足客戶在瞬息萬變的網路世界所面臨的每項挑戰。
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