Job Description

We believe that design is a core pillar alongside product and engineering in the delivery of great customer experiences. At Glints, product designers help define our products and features from start to finish, shaping the user experience every step of the way with the product managers, user researchers and engineers. At the end of the day, we rely on our product designers to ensure that we both build the right products, as well as build our products right.

What You’ll Be Doing

• Customer development: 
  • Ensure the team builds the right product by anchoring the product discovery process with Product Manager to validate value and usability risks
    
    
• User experience design: 
  • Own the holistic user experience design through prototyping, user testing and interaction and visual design
    
    
• Design leadership: 
  • Upholds design standards through the design team by sharing knowledge, mentoring other designers and holding the bar in design reviews

Some Of The Skills We Are Looking For

• Product discovery:
  • Aware of discovery framing and ideation techniques such as opportunity assessment, startup canvas, reverse customer letter, customer interviews
  • Well-versed with discovery planning techniques such as story mapping
    
    
• Prototyping:
  • Knows what types of prototype to build depending on the context, including feasibility prototype, user prototype, live-data prototype, hybrid prototypes
    
    
• User testing:
  • Strong grasp of various value and usability testing techniques
    
    
• Interaction and visual design:
  • Interaction design skills
  • Underlying conceptual models
  • Task flows
  • Control layouts
  • Service design
  • Visual design skills
  • Composition
  • Typography
  • Visual brand consistency

Characteristics That Will Make You Great At This Job:

• Holistic and systems thinking
  • Understands the user experience goes beyond just the user interfaces in the product
    
    
• Empathetic and self aware
  • Can easily grok users’ mental models and worldview, natural grasp of human nature
  • Self-aware enough to constantly validate his/her projections of users’ priorities
    
    
• Critical thinking
  • Is good at identifying and validating risks with pragmatically designed experiments and tests
    
    
• Action-biased
  • Ships concrete deliverables fast to learn fast
  • Strikes a pragmatic balance between quality and speed