Senior Product Manager (Roo)

Job updated about 14 hours ago

Job Description

About us
Gogolook is a leading TrustTech company established in 2012. With "Build for Trust" as its core value, it aims to create an AI- and data-driven global anti-fraud network as well as Risk Management as a Service. From multi-communication to fintech, and SaaS, Gogolook creates trustworthy empowerment with the use of technology in various fields.
A founding member of the Global Anti-Scam Alliance (GASA), Gogolook has also teamed up with a number of institutes such as the Taiwan National Police Agency Criminal Investigation Bureau, the Financial Supervisory Service of South Korea, Thai Royal Police, the Fukuoka city government, the Philippines Cybercrime Investigation and Coordinating Center, and the Royal Malaysia Police and state government to fight fraud and ultimately, to build a trustworthy communication network with the largest number database in East Asia and Southeast Asia. In July 2023, TrustTech provider Gogolook completed its IPO listing on the Taiwan Innovation Board (TIB) of the Taiwan Stock Exchange (TWSE), under the ticker number 6902.

Why you should join Gogolook
1. Influential products: What we make are meaningful products that create values for society and defend against frauds.
2. Emphasize self-growth: We encourage technical community activities, subsidize tickets for conferences and workshops so that learning is continuously supported by the company.
3. Unleash your talent: We respect the professional opinions of everyone, encourage team members to discuss with each other, and make awesome products together.
4. Transparent culture: We publicly share the company's information to all, every member can read and feedback, and become a part of participating in the proposal.

Mission
You will support our consumer-based product - Roo(roo.cash) to help users find suitable financial products. The goal of your role is to achieve business outcomes by improving product and user acquisition costs. If you are looking to gain comprehensive experience in developing data features from the ground up, this position offers an ideal opportunity for significant professional growth.

The ideal candidate will focus on these product goals:
1. Data System & Tracking: Design and implement robust data tracking systems. Optimize Tracking QA processes to ensure the highest standards of data accuracy and quality.
2. EDM & CRM: Utilize both qualitative and quantitative analysis to identify key breakpoints in the user journey. Develop and implement notification strategies to enhance user retention and re-engagement, thereby improving remarketing outcomes.
3. Customer Data Platform Enhancement: Maintain and enhance BI systems. Collaborate with analysts to develop comprehensive reports and dashboards. Support cross-functional teams in defining problems, refining scopes, and establishing key performance indicators (KPIs) for automated tracking.
4. Recommendation Model Upgrade: Partner with the Data Team to develop and refine product recommendation models. Focus on improving personalized recommendations to increase conversion rates.
5. User Behavior Deep Dive: Integrate business insights, data mining techniques, and analytical solutions to provide strategic recommendations to stakeholders.
6. Enhancement of Experiment System: Develop better experiment capabilities for the team to run different types of A/B tests. Support the team to Convert data insights into actionable steps to drive iterative product development and improvement.

Requirements

  • Minimum 5 years of product management in Internet products/financial services.
  • Have 1-3 years of experience working with data analysts/ data scientists.
  • Experience in using BI tools such as Redash, Tableau, Superset or Amplitude.
  • Experience in data analysis to find insights, especially good at SQL & Google Analytics.
  • Passionate about solving problems – possesses a relentless need for investigation and data exploration.
  • Proven ability to influence cross-functional teams without formal authority; be able to communicate effectively with engineers, designers.

Nice to have

  • Experience in e-commerce, online media, or fintech.
  • Solid understanding on data ETL process.
1
Negotiable
Partial Remote Work
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About us

【 關於Gogolook 】

信任科技服務商 Gogolook(走著瞧股份有限公司)成立於2012年,以「Build for Trust」為核心,建立由AI與數據驅動的全球化數位防詐與風險管理服務(Risk Management as a Service),從多元通訊、金融科技到企業 SaaS 服務,打造不同應用場景的信任賦能科技。Gogolook 為全球防詐聯盟 GASA 創始會員,並與台灣警政署刑事局、韓國金融監督院、泰國警政、日本福岡市政府、馬來西亞皇家警察與州政府共同防範詐騙問題,以東亞與東南亞最大的電話號碼資料庫為基礎,致力於創造一個「零詐騙環境」。

Gogolook is a leading TrustTech company established in 2012. With "Build for Trust" as its core value, it aims to create an AI- and data-driven global anti-fraud network as well as Risk Management as a Service. From multi-communication to fintech, SaaS and Web3, Gogolook creates trustworthy empowerment with the use of technology in various fields.

Gogolook has also teamed up with a number of institutes such as the Taiwan National Police Agency Criminal Investigation Bureau, the Financial Supervisory Service of South Korea, Thai Police Cyber Taskforce, the Fukuoka city government, and the Malaysia Selangor state government to fight fraud and ultimately, to build a trustworthy communication network with the largest database in East Asia and Southeast Asia.

【 創辦故事 】

2010.07 Whoscall 首次上架Google Play 平台
2013.12 LINE 母公司 NAVER以新台幣5.29億元投資 Gogolook
2014.12 Whoscall iOS 版上架
2015.02 收購香港小熊來電 App
2016.07 與台灣刑事局165簽訂合作備忘錄,協同165反詐騙專線打擊詐騙
2017.07 與韓國金融監督院、警察廳簽訂合作備忘錄
2018.02 Whoscall 全球用戶破 6,000 萬,獲得國泰私募基金超過3億投資
2019.12 推出「Whoscall 市話版象卡來」服務,讓家用電話遠離詐騙和騷擾
2020.07 與日本福岡市政府開啟合作,共同防範詐騙問題
2020.09 推出金融科技服務「袋鼠金融 Roo.Cash」
2020.09 創辦人郭建甫榮獲第四屆總統創新獎
2020.10 獲全球最大砷化鎵晶圓代工廠穩懋半導體投資
2020.11 可疑訊息查證機器人美玉姨加入 Gogolook
2021.10 與泰國警方簽署合作備忘錄,正式開啟防詐合作
2021.11 Whoscall 全球下載突破 1 億次
2022.06 首次跨足區塊鏈,投資新創 Chainsight
2022.10 併購 AI 新創 Crowdinsight,強化風險管理服務
2023.01 與馬來西亞皇家警察攜手合作,共同針對網路詐騙問題展開防範措施
2023.07 獲選臺灣國家發展委員會 NEXT BIG 新創計畫
2023.07 以「走著瞧-創(6902)」名稱於臺灣證交所創新板掛牌上市


    Team

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    Talent Acquisition Manager
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    Talent Acquisition Specialist
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