Greenpeace International is seeking a talented Salesforce Functional Support Specialist to join our international team, helping to support the users of our flagship global CRM system, “Universe”, which is built on Salesforce.  

This role is needed to ensure that Greenpeace uses Salesforce to deliver our engagement strategy and help build our campaigning vision to:

• Inspire, mobilise and engage millions of people to campaign alongside of us
• Reach and empower more of society to be directly involved in our work
• Deepen supporters’ engagement, and contributions to our campaigns

This is an exciting opportunity for someone with experience of working in technology, especially database systems, who has strong conceptual and problem-solving abilities, and would appreciate opportunities to travel. It’s fast paced and requires skill, passion, and initiative.

We are ideally looking for a superb communicator, able to work in a culturally diverse environment, who enjoys working collaboratively to achieve common goals.

This is a full time position and long-term opportunity, to be based in Hong Kong or Taiwan. We offer flexible working hours and we actively seek to grow our people through training and development

As our Salesforce Functional Support Specialist, you will:

• Serve as a point of collaboration between our community of offices in the Asia region and the Greenpeace International team to gather, document and communicate standard methodology and emergent ideas;
• Help our national offices to implement the “Universe” platform and ensure users are well-trained in its use;
• Help to assess the performance of the system and assist with proposing and testing improvements on our development roadmap.

What we are looking for:

• 5 years professional experience in a technology focused role
• Experience with CRM systems, ideally in a similar role - Salesforce knowledge being desirable
• The ability and attitude to continuously develop and share knowledge about technology
• Superb communication and presentation skills; Should be fluent in English (verbal and written)
• Ability to work effectively in a high-pressure environment and handle tight deadlines
• Willingness to travel

Compensation Benefits

• Opportunities to work in different countries, to challenge yourself with new projects, learn new skills, and work with inspiring, passionate people committed to protecting the planet
• Flexible working hours and opportunities to grow further through training and development
• An annual salary in line with an NGO: HKD 24,901 - 40,802 per month

Company Information & Equal opportunity clause

Greenpeace is taking action all over the world to protect and conserve the environment and to promote peace. Our volunteers, activists and staff come from all corners of the globe, cover the age spectrum and all walks of life. What they all have in common is their commitment to working for a green and peaceful future for everyone. With creative local actions for the planet they positively affect their communities, their countries, and ultimately, the world at large.

We are an equal opportunity employer and welcome applications from people regardless of race, color, religion, national origin, sex, age, disability status, sexual orientation, or gender identity and expression. We welcome and value diversity of people, experiences and perspectives. Our goal is to build a diverse and inclusive team that reflects the global campaigns and countries we serve.

If you are passionate about the environment and have strong database skills then we would love to hear from you!

Contact Information

Apply with your CV and Cover Letter (in English), telling us why you think you would be a fit for this position.  

Application deadline is July 9th, 2018 at 23:59 (CEST).

You can click here for a copy of the full job description, and please contact our Recruiter at [email protected] should you have any additional questions about the vacancy or the recruitment process.  

Please note: In order to aid to a fair recruitment process, we will only consider applications submitted via our Greenpeace website.