UX Designer

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Job updated about 5 years ago

Job Description

honestbee is Asia’s fastest growing food service powered by community and technology.

 
For many cultures, food provides comfort, satisfies curiosity, makes celebrations better, fuels community and is a way to show someone you care. 
Our technology and operations takes care of your everyday hassles, makes thousands of food moments possible, and gives people the freedom and time to enjoy what really matters.

Join us in our vision to make life moments better for all through food, people and technology!

 

As our Lead / Senior User Experience Designer, you'll be working closely with the VP of UX Design, Product Management and Engineering team, designing either our consumer or our last mile delivery products across the SE Asia region. Some wicked special projects coming up also! 

What you'll be doing:

  • Have a direct impact on a product that is experienced by customers across Asia everyday
  • Work with fellow designers to define the UI design, interaction design, visual design or illustration direction of the honestbee mobile app
  • Build prototypes illustrating different design solutions to the design problem at hand. Test initial designs and iterate on feedback received
  • Clearly articulate your design decisions to team members and stakeholders
  • Create detailed design specifications and communicate high-fidelity designs to engineers
  • Design-level QA of features before they are shipped to production


Join us in our vision to make life moments better for all through food, people and technology!

 
Keep an eye on what's buzzing at honestbee!
Follw us on https://www.linkedin.com/company/6413742/
Our story and vision: www.honestbee.sg/en/about-us
Check out what’s buzzing at honestbee: www.instagram.com/lets_honestbee

Requirements

What we are looking for?
Grit, hunger, and passion. You’re willing to put in the hours, and to try-fail-learn. You want to accelerate your growth as a designer
A portfolio that showcases your design work and the thought process behind each project
Experience with design methods eg. customer journey mapping, user stories writing, prototyping, creating taskflow diagrams, creating design specifications, etc
Experience with using design tools eg. pen and paper, Sketch, InVision, Marvel, Zeplin, etc
Detailed-oriented and obsessive about the work that you do, down to the pixel

Please send us your: Updated portfolio with samples of UX research and UI designs (required)
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70,000 ~ 100,000 TWD / month
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About us

honestbee誠實蜜蜂的總部位於新加坡,已在亞洲八個國家(日本、香港、新加坡、馬來西亞、印尼、泰國、台灣、菲律賓)推出生鮮熟食外送服務,是目前亞洲最大的生鮮雜貨線上代採購與熟食快送平台,台灣服務範圍已經涵蓋雙北地區、新竹市及竹北地區、台中、高雄。

honestbee以外商的型態進入台灣,一直希望能夠提供更在地化的服務貼近廣大的蜂迷,我們不斷的聽取消費者建議,只為提供更好的在地化服務,因此加開了熟食外送宵夜場以及夜市專區,更將服務時間延長至晚上十一點,更貼近台灣人的生活習慣。

honestbee已與超過1800家的餐廳合作,期望能與合作的餐廳店家共同成長,平台除了有傳統中式餐點,也有著各種港式、美式異國美食,藉由專業的外送人員及便利的merchant app,串連起消費者及餐廳業者,並且成功地降低餐廳店家的營運成本,同時間也替店家帶來更多的訂單提升營業額。另外也不間斷的透過多元化的異業合作、OOH行銷資源管道,將平台內的美食餐廳介紹給更多消費者知道,進而將餐廳店家的品牌名聲最大化,觸及到原先觸及不到的消費群眾。另外也藉由良好的外送服務及餐點體驗,讓使用外送的客群得知到優質店家,進而到店內消費用餐,形成另類的O2O行銷推廣模式。讓消費者在家裡使用honestbee APP輕鬆一點,就將各種包含米其林一星餐廳「添好運」、日本國民「すき家SUKIYA」以及派對聚餐最愛的「21風味館」等知名餐廳美食外送到家。

除了餐廳美食外送之外,生鮮雜貨代購服務除了「美式賣場」、「家樂福」、「大潤發」等連鎖大賣場外,也有像是「新北農產中心」及傳統市場「濱江市集」的當日配送蔬果海鮮產品,在超過1200個品項中,最常被訂購的包含「產地直送紅蘿蔔」、「產銷履歷無骨雞腿排」、「進口紐西蘭奇異果」、「漁港直送超大蛤蜊」等新鮮食材品項,在平台內的擁有8成的回購率。另外精緻專賣店面「棉花田」、「天和鮮物」、「美福食集」、「湯瑪仕肉舖子」、「馬修嚴選」等店家,也深受消費者喜愛。

消費者通常會因為「天候不佳」、「加班太晚」、「家務太多(含顧小孩)」等原因使用honestbee的外送服務,因此我們也不斷的優化APP的使用流程及功能,包含「即時live chat真人客服」,有客服人員能夠在短時間內處理消費者的訂單突發狀況,而非使用機器人回覆。其餘像是「即時訂單追蹤系統」、「指定最快一小時到貨時間」等功能,也讓消費者能夠準確掌握外送員送達時間。

honestbee自2015年進入台灣以來,透過在亞洲八個國家的服務經驗,不斷與消費者溝通聽取意見,希望能夠不斷進步,為消費者帶來更好的使用體驗,致力成為消費者生活最好的幫手。

Team

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Talent Acquisition Partner
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Talent Acquisitio...