•Build pipeline and develop metrics to measure the user experience of our products and define quantitative UX goals in collaboration with the broader teams.

•Examine existing data and design to identify research topics, priorities, and drive user research in collaboration with designers, engineers, and product owners.

•Design and conduct research using both quantitative and qualitative methods with the mindset of user-centered design.

•Ask meaningful questions, using the right data point, and come up with meaningful hypothesis to inform user experience of our products.

•Focus on delivering impact by communicating meaningful and actionable findings to various stakeholders and strengthen the impact of the UX Research team.

•Three or more years of related experience.

•Relevant professional work experience as a digital application analyst, e.g., web, app, messenger bot, etc.

•Experience with data analytics snd visualization tools, e.g., Google Analytics, Google Data Studio, Tableau, etc.

•Experience with Python, R, SQL and other relevant tools to manipulate and analyze big data is a plus.

•Passion and curiosity for metrics, causality and trends.

•Ability to influence at all levels and work effectively across functions and boundaries

•Demonstrate presentation skills to key stakeholders

•Strong learning agility with enthusiasm to learn and develop new skills.