客戶工程師- Cloud Service (Customer Engineer)

iKala 愛卡拉

iKala 愛卡拉 work environment photoiKala 愛卡拉 work environment photoiKala 愛卡拉 work environment photoiKala 愛卡拉 work environment photoiKala 愛卡拉 work environment photo

Job Description

【工作內容】
1. 接受 GCP 相關知識培訓
2. 提供客戶 GCP 產品相關資訊
3. 接聽客戶服務專線電話、客服信箱、通訊軟體提供客戶使用諮詢及問題排除處理
4. 客服系統操作及資料建檔與整理

Requirements

【職務需求】 1. 對於資訊/軟體/網路產業有基本的認識 2. 熟悉 Linux 3. 有傑出的溝通能力 4. 善於聆聽,且具備釐清問題的能力   【加分項目】  1. 英文能力佳  2. 對於雲端產品有興趣    更多資訊>>> https://gcp.expert 

Salary

40K ~ 50K TWD/month

Location

台北

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iKala 愛卡拉

台北市信義區東興路41號10樓

About us

  iKala 是人本 AI (Human-Centered AI) 跨國行銷科技公司,同時是 Google Cloud 亞太區卓越合作夥伴及 Facebook 全球行銷解決方案夥伴。iKala 提供企業數位轉型 (Digital Transformation) 及數據驅動行銷 (Data-Driven Marketing) 解決方案。總部設於台灣,營運遍佈新加坡、日本、泰國、越南、及香港。   iKala 的解決方案廣受國際大廠肯定,包含財星(Fortune)500 大公司在內,已經有超過 300 家企業客戶採用 iKala 以 AI 為驅動的數位轉型方案,並且有超過 13,000 家廣告主/品牌商、以及超過 120,000 電商賣家,使用 iKala 的技術進行精準行銷投放。 經營理念  We believe in Human-Centered AI (HAI), in that AI should be an augmentation to humans. AI should help foster the fairness and equality of humanity, and its advancement should be carefully guided for the greater good. We, iKala, are dedicated to making people's lives easier and better by crafting AI products, help people complete their tasks more efficiently, and spare their time for wonderful things in their lives.

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