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會員增長經理 Membership Development Manager- Global Chinese Target Audience

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Job Description

The Initium Media is a leading digital media and take global Chinese readers as our target audience. The Initium is hiring a Membership Development Manager, to create and execute membership growth for the Initium. This is a full-time role, join the team of Growth and Products, collaborating with the Newsroom.

Responsibilities

  • Develop and implement a comprehensive membership development strategy that targets potential members and increases overall subscription/membership numbers.
  • Collaborate with cross-functional teams to coordinate membership-related initiatives, including marketing, events, and communications.
  • Stay up-to-date with industry trends and best practices, and recommend new initiatives and strategies to enhance the membership experience.
  • Provide excellent customer service to members, listening to our members and responding to inquiries and concerns in a timely and professional manner.

Requirements

Requirement

  • Minimum 3 years of experience in media/digital/growth/subscription or related fields.
  • In-depth experience in growing digital subscription, paywall, churn, and audience behavior analytics. Deep operational knowledge and understanding of Salesforce or other CRM systems, and how they are used to manage pipelines and provide organizational data.
  • Proven track record of developing and executing successful membership development and retention strategies.
  • Fluent in both Mandarin and English is a MUST. Knowledge of Cantonese is a plus.
  • Proactive and self-motivated to work independently and remotely. Willing to take initiative to create value and move the needle.
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1
3 years of experience required
65,000 ~ 90,000 TWD / month
Managing 1-5 staff
100% Remote Work
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About us

端傳媒於2015年8月3日正式上線,是首間以行動應用和網站作為主要傳播平台的在線收費閱讀綜合類新聞機構,特約記者與通訊作者遍佈全球,曾多次榮獲卓越新聞獎、人權新聞獎各獎項以及其他新聞類獎項,在國際媒體行業享譽盛名。