Delivery Operation Internship 外送服務運營實習生

inline 樂排股份有限公司

inline 樂排股份有限公司 work environment photoinline 樂排股份有限公司 work environment photoinline 樂排股份有限公司 work environment photoinline 樂排股份有限公司 work environment photoinline 樂排股份有限公司 work environment photo

Job Description

Inline is looking for a Delivery Operation Intern with a career interest in Software as a service (SaaS) Operation role.

inline除了原本的訂候位功能,現在還多了外帶外送服務。我們希望讓餐廳擁有自己的網頁能經營線上訂位、訂餐,發展多角化經營策略,內用/外帶都沒問題!顧客透過網頁下單、店家能隨時掌握訂單狀態。外送方面,透過我們和外送業者的串接,餐廳只要將餐點準備好,就有外送業者到店取餐。

除了台灣,我們正積極發展海外市場:香港、新加坡、馬來西亞、澳洲,各個國家都需要和外送業者洽談、串接,並且讓Operation team能夠創造餐廳、外送業者、消費者良好的體驗。

希望你細心、具有良好的溝通、專案管理的能力及主動積極的態度,能不斷優化工作的流程同時也能積極達成主管及公司交付的專案、任務。

What you will do

[Project Management]
1. Takeout/Delivery Support logic for restaurants,Delivery Partner
2. Restaurants Onboarding process for Takeout/Delivery
3. Delivery business process design(lalamove/Gogovan/GBG/Gopeple/Zek)

[Dispatch Operation Oncall]
1. Support restaurant order dispatching in Taiwan/Singapore/Malaysia/Hongkong/Australia
2. Follow and execute oncall guideline
3. You may need to oncall on weekend. 

[Product Operation]
1. Responsible for Takeout/Delivery dashboard
2. Organize order issue 
3. Make product test and write test case

Requirements

What you should have

1.語言能力:中文-精通/英文-良好(你需要和海外同事一起共事、溝通)
2.能運用excel函數做數據處理
3.有在美食外送平台、物流電商平台實習經驗者優先
4.擁有時間管理及組織架構能力,能夠根據不同的任務安排自己的priority
5.願意和公司一起成長、和新創團隊的同仁達成目標
6.一週上班時間至少20hr以上(每週三天以上)
7.此為長期的實習計畫,至少需要半年~一年以上
8.假日需要排班(會安排平日休假)

Operation團隊正在迅速成長,每天也在接受不同的變化,希望你能夠完成工作後,可以思考自己還能多做什麼。最重要的是,和我們一起努力吧:)

Salary

158 ~ 200 TWD/hour

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inline 樂排股份有限公司

台北市北平東路30-3號3樓

About us

inline 是一套專攻餐廳經營者使用,提高餐廳管理桌況及訂位效率的雲端管理系統公司,我們有超過千家餐聽正在使用我們的系統,其中包含了多個連鎖餐飲集團、米其林星級餐廳、百貨商場及特色名店。並與多個美食相關平台業者合作,讓餐廳增加曝光率並有穩定成長的客源。

inline is a software startup focused on maximizing restaurant efficiency managing tables and reservations. We have thousands of restaurants including leading chain brands, Michelin-starred restaurants, shopping malls, and busy brick-and-mortar restaurants. We also partner with food-tech platforms, social apps, and various media services to grow the exposure and business for inline restaurant customers.

Our team is launching and exploring more global opportunities in key cities, including Tokyo, Osaka, Hong Kong, Singapore, Kuala Lumpur, Bangkok, and the cities in APAC. For people with solid professional skills and talents, who are highly motivated to expand their career and grow in a fast, flexible environment, we have several opportunities to build the business with our team and write the legend with inline for the next thousand partners at a rapid pace.

Team

Teresa Lee
Willy Wu
Penny Chou
People
Wii
Default avatar
Justin Wu
Fan Chen
Hannah
Spirit Tu
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Julio Huang

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