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Program Management Internship 計畫管理實習生

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Job updated 12 days ago
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Job Description

Inline is looking for a Program Management Intern with a career interest in Software as a Service (SaaS) PM role.

inline makes restaurants smarter. Our software system was designed from the ground-up specifically for restaurants - it helps manage their tables, reservations, and in-person queues so they can focus purely on delivering the best experience possible for their patrons. The inline SaaS solution is used by thousands of restaurants around the world - from leading global chains to boutique Michelin star kitchens. Inline also partners with other leading food-tech platforms that direct traffic to our clients and increase their top-line growth. We've started off in Taiwan and have expanded to Hong Kong, Singapore, Japan, Canada, and the U.S.


Inline正在尋找一位對軟體即服務(SaaS)PM 角色有職業興趣的實習生。

inline 是專注於改善餐廳工作效率與服務品質的 SaaS 新創公司,全台知名連鎖餐廳、大型百貨、與美食入口平台都選擇 inline 成為營運及擴展業務最重要的合作伙伴。inline 的急速成長來自於新創團隊獨有的創意、彈性、與追求帶給客戶方便簡單的核心價值!

希望你細心、具有良好的溝通、專案管理的能力及主動積極的態度,能不斷優化工作的流程同時也能積極達成主管及公司交付的專案、任務。

Requirements

  1. Language Skills: Proficient in Chinese/Good in English (colleagues at Inline come from around the world, you need to work and communicate with overseas colleagues)
  2. Familiar with iOS devices and applications
  3. Possess time management and organizational skills, able to prioritize tasks based on their importance
  4. Willing to grow with the company and achieve goals with startup team members
  5. Minimum work hours per week: at least 20 hours (more than three days per week)
  1. 語言能力: 中文-精通/英文-良好 (inline 的同事來自世界各地,你需要和海外同事一起共事、溝通)
  2. 熟悉 iOS 裝置與應用
  3. 擁有時間管理及組織架構能力,能夠根據不同的任務安排優先順序
  4. 願意和公司一起成長、和新創團隊的同仁達成目標
  5. 一週上班時間至少20hr以上(每週三天以上)

What You'll Do:

  • Work independently and as a collaborative team member.
  • Collaborate with PMs and scrum teams to plan and execute inline app and service developments.
  • Support PMs in critical stages such as product requirements research, solution design, and development follow-up.
  • Participate in product planning and development meetings and prepare release notes every week.
  • Assist in defining, documenting, and refining product requirements and user stories.
  • Assist in creating user training materials, facilitating training sessions and other assigned tasks.
  • Triage and filter issues reported internally and externally.
  • Participate in the post-release analysis and update data analysis bi-weekly to gather insights for future improvements.
  • 能夠作為PM團隊的一員獨立工作。
  • 與PM及開發團隊合作規劃執行app功能開發。
  • 協助PM進行產品需求研究、解決方案設計,以及跟進開發迭代。
  • 參與產品規劃與開發會議,並每週準備新版本發佈說明。
  • 協助定義、記錄、完善產品需求和用戶故事。
  • 協助製作內部說明會材料、安排教育訓練場次及處理其他分配的任務。
  • 分類及篩選內外部回報的產品問題。
  • 參與新版本發布後每兩週的數據分析作為後續迭代的參考。

Interview process

1. Phone Interview: We will first conduct a phone interview with you, explain the details of the internship, and preliminarily understand whether your experience aligns with this internship program.

2. Onsite Interview: Chat with the team leader about your expectations for the internship and your grasp of the PM content.

1. 電話面試:我們會先以電話與你訪談,說明實習內容並初步了解你的經歷是否符合此實習計劃。
2. 現場面談:與團隊主管聊聊你的對實習的期待,以及對專案管理的掌握度。

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About us

*歡迎身心障礙者投遞本司各項職缺
We welcome applications from individuals with disabilities.


inline 是一家專注於提升餐廳效率、管理桌況和預訂流程的軟體公司。亞太地區有近10,000家餐廳選擇使用 inline 的服務,其中包括知名連鎖品牌、米其林星級餐廳、購物中心和繁忙的特色名店餐廳。
我們與食品科技平台、社交應用程式以及多種媒體服務合作,致力於擴大 Inline 餐廳客戶的曝光和業務機會。同時,全球最大的消費者預訂業務 Booking Holdings(OpenTable、Agoda、KAYAK、Booking.com)更是我們的投資者和尊貴合作夥伴。

inline is a software business focused on maximizing restaurant efficiency managing tables and reservations. Nearly 10,000 restaurants across Asia-Pacific use inline's services, including leading chain brands, Michelin-starred restaurants, shopping malls, and busy brick-and-mortar restaurants. We also partner with food-tech platforms, social apps, and various media services to grow the exposure and business for inline restaurant customers.  The largest consumer booking business in the world, Booking Holdings (OpenTable, Agoda, KAYAK, Booking.com), is an investor and partner.


Team

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VP - Operations
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Co-CEO
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Head of Software Development
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Associate Director, Business Development
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Senior Manager, Business Development
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Associate Director, Business Development

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