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Head of Food Ordering

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Job updated about 1 year ago

Job Description

inline is a software startup focused on maximizing restaurant efficiency managing tables and reservations. We have thousands of restaurants including leading chain brands, Michelin-starred restaurants, shopping malls, and busy brick-and-mortar restaurants. We also partner with food-tech platforms, social apps, and various media services to grow the exposure and business for inline restaurant customers. 

Our team is launching and exploring more global opportunities in key cities, including Tokyo, Osaka, Hong Kong, Singapore, Kuala Lumpur, Vancouver, Melbourne, Sydney and the cities in the US. For people with solid professional skills and talent, who are highly motivated to expand their career and learn in a fast, flexible environment, we have several opportunities to build the business with our team and write the legend with inline for the next thousand partners at a rapid pace.


About the Role

At Inline, Head of food ordering is to maximize our opportunity for gross booking, and to shape and build the world-class sales organization and scale revenue to the next level. You will be consistently creating sales strategies and delivering an incredible dining experience to all of our current and future customers.

To succeed at Inline, you must be aggressive, high-energy, highly organized, result driven and hard working. As a head of food ordering, you will work cross functionally with stakeholders in sales, revenue ops, product, sales, marketing, and operations to manage and optimize restaurant relationships and provide maximum value for both inline and its clients.

If this sounds like you – read on!

Requirements

Key Responsibilities

  • Build a high performing and diverse sales organization responsible for delivering revenue.
  • Create sales strategies, directions, and build the pipeline from partners and close deals that enables teams to exceed revenue targets and critical metrics.
  • Actively contribute to the achievement of monthly sales and delivery targets by meeting and exceeding individual KPI’s. P&L management.
  • Develop and maintain comprehensive product knowledge in respect of TMS, food ordering, processes and business finance solutions. Conduct competitor analysis on a regular basis.
  • Act as primary point of contact for F&B industries, corporate clients, short-term/long-term relationships, and maintain a suite of sales plans to find the potential opportunities.
  • Perform additional responsibilities as assigned to meet business needs.

Preferred Experience & Personal Traits

  •  Functional and Career Experience
    ▮ 12+ years of proven experience in B2B sales, account management, strategy, operations, and startup or related experience. preferably in an F&B industry within a marketplace business.
    ▮ Experience leading a sales team.
    ▮ Track record of building and managing a multi-million dollar business.
    ▮ Regional and International professional experience is a plus.
  • Leadership and Management
    ▮ Track record of successful cross- functional working relationships. Distill insights and information and lead deftly across the many aspects of business development for leaderships and the team.
    ▮ Data-driven approach to decision making and sound business judgment to determine project performance and financial viability, grounded in analytical thinking.
    ▮ Strong P&L, Excel and data management skills.
  • Personal Traits
    ▮ A natural problem-solver who can work through challenges and navigate comfortably in ambiguity.
    ▮  A creative partner, strategic thinker, interpersonal communicator and a hand-on doer who can enjoy experimentation and is willing to take bold bets despite risk of failure.
    ▮ Self-motivated, works independently and possess strong organization skill
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1
12 years of experience required
1,500,000 ~ 1,800,000 TWD / year
Managing 1-5 staff
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About us

*歡迎身心障礙者投遞本司各項職缺
We welcome applications from individuals with disabilities.


inline 是一家專注於提升餐廳效率、管理桌況和預訂流程的軟體公司。亞太地區有近10,000家餐廳選擇使用 inline 的服務,其中包括知名連鎖品牌、米其林星級餐廳、購物中心和繁忙的特色名店餐廳。
我們與食品科技平台、社交應用程式以及多種媒體服務合作,致力於擴大 Inline 餐廳客戶的曝光和業務機會。同時,全球最大的消費者預訂業務 Booking Holdings(OpenTable、Agoda、KAYAK、Booking.com)更是我們的投資者和尊貴合作夥伴。

inline is a software business focused on maximizing restaurant efficiency managing tables and reservations. Nearly 10,000 restaurants across Asia-Pacific use inline's services, including leading chain brands, Michelin-starred restaurants, shopping malls, and busy brick-and-mortar restaurants. We also partner with food-tech platforms, social apps, and various media services to grow the exposure and business for inline restaurant customers.  The largest consumer booking business in the world, Booking Holdings (OpenTable, Agoda, KAYAK, Booking.com), is an investor and partner.


Team

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VP - Operations
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Co-CEO
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Head of Software Development
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Associate Director, Business Development
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Senior Manager, Business Development
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Associate Director, Business Development

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