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Senior Backend Software Engineer (devOps focus)

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Job updated about 1 month ago

Job Description

We welcome applications from software engineers with physical disabilities!  

inline
is a rapidly growing software company focused on restaurant booking, delivery, and CRM. Companies including Google, Apple, Instagram, FB, and Uber use our web services and applications, and work with us behind the scenes to make the global restaurant industry go.  The largest consumer booking business in the world, Booking Holdings (OpenTable, Agoda, KAYAK, Booking.com), is our investor and partner.  Would you like to work on a global platform that serves thousands of the best restaurants and 100M+ users across APAC? That's what we do.

inline is a low-key company that puts the success of restaurant businesses above all else.  Our services are built for the specific needs of busy restaurants, and the people working at busy restaurants rely on inline's services to be available and performant every minute of the day. 

We're looking for a Senior Backend Engineer to join our global engineering team, and focus on system reliability while building and scaling our software.  To succeed in this position, you must be a highly skilled software developer with deep knowledge of cloud platform configuration and issue resolution. DevOps at inline is a critical responsibility that is the last line of defense for quickly solving the toughest production incidents, across both product code and infrastructure.  👨‍💻👩🏻‍💻This is a role for people who have written application server software that runs at scale, and who are now moving up into a more senior role with responsibility for both software and infrastructure. 🪜🪜

We know how rare your talent is, and we understand its value. We offer premium benefits packages including equity plans and flexible schedules. Our culture is open, warm, and focused on giving you everything you need to deliver at the top of your game.

For those located outside of Taiwan, this position is full-time remote on local hours.

Requirements

What you will do / 工作內容

  1. quickly mitigate issues that create P0 production incidents, and investigate to discover and validate the root cause(s) of P0 issues
  2. help spend > US$100,000 each month, wisely, on cloud services
  3. develop and integrate tools for cloud platform deployment, validation, and health assurance
  4. engineer cloud platforms for stability under load and dynamic traffic conditions
  5. engineer cloud platforms for durability in the face of attacks, and identify and mitigate security events
  6. help keep $1M-US$2M per day in b2c transactions safe and secure
  7. mitigate issues that create P1 production incidents, and investigate to discover and validate the root cause(s) of P1 issues
  8. mentor and tutor colleagues in the techniques of root cause analysis (aka troubleshooting) backend software and hosted services, in workshops and pair programming
  9. Build foundational product software used by other engineers, by restaurants, and by consumers

What you must have to be successful in this role / 工作技能

  • the ability to explain and catch subtle details in English,  in discussions about software designs, architecture details, in-depth technical challenges, and goals.  
  • 🎖️🎖️🎖️A high degree of skill in Backend or Full-Stack software including Production Support of Cloud Platforms in AWS or GCP.  You already have managed services that use 50+ EC2 or GCE server instances
  • 🎖️🎖️🎖️ A high degree of skill developing web applications using Node.js or similar JS-based servers. You can develop complex server functions that process millions and tens of millions of requests per day from other parts of the inline stack.
  • In-depth knowledge cloud architecture, deployment, and validation strategies
  • Broad knowledge of platform monitoring and validation tools
  • Strong ability to quickly and independently recognize and diagnose root-cause of production issues
  • Familiarity with network issue resolution in TCP/IP and DNS domains

General requirements / 工作需求

  • Experience working in a small team and taking ideas from design to completion.
  • Like to choose the best tools and tech for the job, to build high-quality software.
  • Iterating towards greatness across multiple releases is something you enjoy.
  • You value observability, predictability, and stability in production environments, and know how to achieve it.

Tech you should know / 相關須知

  • Back-end: NodeJS, Express, RESTful APIs, Microservice Architecture
  • Monitoring: StackDriver, CloudWatch, NewRelic, ELK/EFK, DataDog
  • Deployment: Helm, or Chef, Puppet, Cloud Formations
  • Network: Wireshark, Postman, Command-line tools
  • CDN: CloudFront, Cloudflare
  • Servers in-general: Kubernetes, GCP, AWS
  • Front-end: Javascript, React, iOS
  • Stuff we use: GitHub, CircleCI, Slack, Asana, Mixpanel, Intercom, Kibana

All applications must be submitted in English.

Interview process

inline團隊成員來自不同城市及國家,請務必使用英文投遞履歷唷!

  • Half of the inline team is based outside of Taiwan, and this position is on a global team - so please apply in English!
  • Most candidates will go through a screening interview plus one or two rounds of technical interviews.
  • Expect a technical challenge which you'll need to complete independently.
  • Please note, your starting salary will be based mostly on the depth (70%) and breadth (30%) of your skills in building and running cloud-based software.  
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1
5 years of experience required
2,000,000 ~ 4,000,000 TWD / year
Partial Remote Work
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About us

*歡迎身心障礙者投遞本司各項職缺
We welcome applications from individuals with disabilities.


inline 是一家專注於提升餐廳效率、管理桌況和預訂流程的軟體公司。亞太地區有近10,000家餐廳選擇使用 inline 的服務,其中包括知名連鎖品牌、米其林星級餐廳、購物中心和繁忙的特色名店餐廳。
我們與食品科技平台、社交應用程式以及多種媒體服務合作,致力於擴大 Inline 餐廳客戶的曝光和業務機會。同時,全球最大的消費者預訂業務 Booking Holdings(OpenTable、Agoda、KAYAK、Booking.com)更是我們的投資者和尊貴合作夥伴。

inline is a software business focused on maximizing restaurant efficiency managing tables and reservations. Nearly 10,000 restaurants across Asia-Pacific use inline's services, including leading chain brands, Michelin-starred restaurants, shopping malls, and busy brick-and-mortar restaurants. We also partner with food-tech platforms, social apps, and various media services to grow the exposure and business for inline restaurant customers.  The largest consumer booking business in the world, Booking Holdings (OpenTable, Agoda, KAYAK, Booking.com), is an investor and partner.


Team

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VP - Operations
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Co-CEO
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Dev Manager
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Sales Manager
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Sales Manager
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Sales Manager

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