[KKCompany] Service Desk Engineer

Updated about 24 hours ago

Job Description

Please submit your application via KKCompany Career Website, only online application will be considered.

KKCompany is Asia's leading music entertainment company. Started by a group of music loving Internet software developers, we built and launched one of the world's first music streaming services in 2005. Based in Taipei, the heart of Chinese pop music, we gradually grew our business from Taiwan out to Hong Kong, Singapore, Malaysia and Japan. Ever curious towards reinvention and discovering new business models of the future, we have expanded our business scope from music streaming to live events, technology services, content, investments and continue to explore reinvention through innovation in the digital entertainment space.

Responsibilities
  • Introduce new information technology to provide a safe and efficient working environment.
  • Act as L1 support for all internal information systems, allowing other technical teams (L2) to focus on development and maintenance.
  • Educate users on how to make the best use of the tools available to improve personal and team productivity.

*** The salary range is for reference and the actual salary will be further discussed with the candidate***

Requirements

Requirements
  • Troubleshooting user computer related problems
  • Office network, communication, and automation equipment maintenance
  • Work independently or cooperate with vendors to coordinate matters
  • Support and maintenance of IT related systems
  • Familiarity with Google Workspace and its subsystems
  • Familiarity with GCP / Azure / AWS related administrative privileges
  • Purchase and repair of information hardware and softwareInformation management - establish document management rules
  • Asset management - Information equipment control
  • Internal duty roster (day watcher)
Nice To Have
  • Familiarity with related network systems such as Palo Alto, Juniper, Cisco and Aruba.
  • Have experience in automating infrastructure configuration (Ansible, Chef, Puppet, Terraform, etc) and monitoring (Cacti, Nagios, Prometheus, etc).
  • Have experience in managing distributed systems in cloud environments such as AWS or GCP.
  • Have experience in managing Unix-like related account system privileges via Puppet/ Terraform.
1
683.2K ~ 1.3M TWD / year
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About us

KKCompany 為亞洲領先的媒體科技集團,2005 年在台灣推出全球第一家合法音樂串流服務 KKBOX,並陸續拓展服務地區至日本、香港、新加坡及馬來西亞。集團事業體服務範疇跨足亞洲最具影響力聲音社群品牌 KKBOX、影音串流服務 KKTV、娛樂藝文活動展演 KKLIVE、行動售票及一站式虛擬場館直播平台 KKTIX、文創投資 KKFARM、串流技術 KKStream等。

KKCompany is Asia’s leading media technology company on a mission to empower creative professionals and industries in the Digital Age. Started by a group of music loving Internet software developers, we built and launched the world’s first legal music streaming service in 2005. Based in Taipei, the heart of Mandopop music, we gradually grew our business from Taiwan out to Hong Kong, Singapore, Malaysia and Japan. Ever curious towards reinvention and discovering new business models of the future, we have expanded our business scope from music streaming to live events, technology services, content, investments and continue to explore reinvention through innovation in the digital entertainment space. 

For More information please visit our company website


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