[rezio] FAE Field Application Engineer 業務應用工程師

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Job Description

KKday 的願景是讓每個人能夠隨心所欲地踏上旅程,足跡踏遍全世界。 即使疫情使跨國旅遊變得不可能,KKday 仍透過深化國內旅遊突破營收的上限,也成功獲得投資人的認可,於疫情最嚴重時募得 C 輪 7500 萬美金。

【工作內容】
主要內容為 軟/硬體系統整合與測試,需至客戶端進行導入、測試與調校。
- 解決客戶應用技術,分析用戶回饋,包含數據整理,分析結果思考,找出需要改善的地方,並提出解決方案。
- 撰寫客戶端的技術文件、規格說明與現場使用指引。
- 提供客戶偵錯服務、技術支援,以協助發現並解決產品正式使用時所發生的問題。
- 善於溝通、抗壓性高、具高度的耐心與良好 EQ 管理。
- 執行部門的各項專案任務。

Requirements

- 雲端方案/純電子設備,不涉及機械/化學物品等危險性作業
- 需配合公司需求出差至國內/國外客戶端
- 需熟悉 debugging skill 應用
- 需具備兩年以上的 SI 公司 FAE 經驗

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KKday

114 台北市內湖區新湖一路128巷15號5樓

About us

我們是一個年輕有活力的網路新創團隊,目標是要成為全球Local Tour的最大旅遊平台網站,就等你加入我們!

KKday 是一個專門提供旅遊體驗與行程 (local tours and activities) 的線上平台,網羅世界各地的深 度行程,為旅客省去了要到不同網站找行程和訂票的困擾,提升規劃自由行的舒適度。

平台目前蒐集的旅遊行程與體驗超過 20,000 種,遍佈全球 80 個國家、500 個城市。除了繁體和簡體 中文外,網站也支援英文、日文、韓文等 12 種多國語言,目的是讓來自全球的旅客都能夠更方便自 在地挑選行程,創造專屬自己獨特的旅遊經驗。KKday 秉持著為全世界旅客打造更自由、更方便、更獨特的美好旅行的使命,未來將持續透過科技、創新與關懷,提供更多優質的旅遊體驗行程。

Team

Sana
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