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KLOOK 客路

Red Wang

Olivia

KLOOK是全球領先的旅遊體驗預訂平台，提供全球270個目的地、超過10萬個當地行程與旅遊服務預訂，包括：景點門票、當地行程及交通、必吃美食、WiFi服務及獨特體驗。KLOOK客路透過創新技術，旅客可在旅途中預訂行程、極速確認，並以QR Code電子憑證即時享受便利服務，每日為無數旅客締造「過足旅行癮」的難忘體驗。此外，KLOOK App也獲選為Apple App Store和Google Play「年度精選App」。 KLOOK於2014年在香港成立，目前團隊已有超過1,000名員工遍佈全球20個辦公室，平台支援9種語言及41種貨幣支付。KLOOK融資總額超過5.2億美元，獲得頂尖創業投資機構的支持，包括紅杉資本、軟銀願景基金、TCV、經緯創投、高盛等。 現在就和KLOOK一起探索未知的世界吧！ Founded in 2014, Klook is a world leading travel activities and services booking platform. Klook gives travelers a seamless way to discover and book popular attractions, tours, local transportation, best foods, and unique experiences around the world on its website and award-winning app ('Best of 2015', ‘Best of 2017’ &amp; ‘Best of 2018’ by Google Play and Apple App Store). With Klook’s innovative technologies, travelers can book on-the-go and redeem the services by using QR codes or e-voucher. Each day, Klook empowers countless travelers to indulge in their wanderlust and spontaneity through over 100,000 offerings in more than 270 destinations. With a team of more than 1,000 across over 20 offices worldwide, Klook's services are available in nine languages, supporting 41 currencies. It has raised over US$520 million investment from world-renowned investors including Sequoia Capital, Softbank Vision Fund, Matrix Partners, Goldman Sachs, and TCV. Get inspired by Klook at <a href="http://www.klook.com" rel="nofollow noopener noreferrer" target="_blank">www.klook.com</a>, the company blog or @Klook.

崗位職責： 1.利用郵件、社交網絡及電話實時處理客戶參與活動前、中、後的各類需求 2.於中文用戶及各國供應商之間協調確認活動細節，實時處理客戶需求 3.負責進入後台系統確認訂單及日常出票 任職要求： 1.溫柔耐心客服溝通，沉得住氣，抗得了壓； 2.細心有責任感，中、英文流利 3.反應迅速，思維敏捷，必要的時候能使出殺手鐧把客人收拾的服服帖帖 如何投遞履歷： https://www.klook...

中、英雙語客服專員 Customer Experience Specialist

We are looking for Cantonese-speaking candidates to join our Customer Experience group to better service travellers using our platform. In addition to the language skill and a ready-to-service mind...