【公司簡介】：

Hi, 我們是Lalamove。

我們致力於提供最簡單的物流配送，最即時且全年無休的專件配遞服務；我們希望透過Lalamove，能夠同時滿足顧客在物流上的需求，也能夠提供我們的夥伴自由並且舒適的工作平台，達成真正的資源共享與雙贏！

【Job Description】

1. To develop the vision & strategies of the retention program and the seamless execution of it;
2. To develop the process and design infrastructure requirement to scale team's effort;
3. Be the owner of KPIs and to proactively improve the status quo;
4. Periodically review and plan the team's roadmap;
5. Be the driver of collaboration with other teams;
6. Lead the centralized planning, execution and analysis on CRM framework;
7. Identify and track important marketing metrics with big data management skills;
8. Innovate and evaluate hyper-speed growth experiments (A/B Test), segmentation to provide insights for conversion rate optimization;
9. Engage with Regional Marketing teams to align on global priorities and drive 'best practice' sharing.

【Qualifications/Skills】

1. Highly self-motivated and able to work in a fast-paced, multifaceted environment;
2. Minimum 3 years of marketing / consulting / analytical or related experience;
3. Good command of spoken and written English;
4. Experience with developing, implementing, and reporting on AB tests;
5. Good understanding of key Marketing metrics such as CAC, ROI and LTV;
6. Able to build collaborative relationships, demonstrates learning agility and strives for excellence in execution;
7. Exceptional in Excel / data management skills is a plus