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Customer Specialist (English)

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Job updated plus de 2 ans ago

Description du Travail

1. Dealing with international clients to ensure business expansion and growth, make sure the company provides quality customer service, and maintain company image.

2. Answer incoming calls from overseas clients.
Reply instantly online to client inquiries (via email or online social networking software )

3. Offer product information and instruction for clients and help clients with the application process.

4. Record and track clients' status, maintain service levels.

5. Provide kind, polite, and timely responses to clients' queries; identify clients' problems, and offer instruction.


【上班時間】:
*前三個月培訓期為正常班:09:00-18:00 周休二日

*正式上線後需排/輪班(早、晚),如無法配合者請謹慎考慮哦!
- 早班時間:08:00 - 16:00
- 晚班時間:14:00 - 22:00
- 每班為8小時工作時間(包含用餐時間)
- 每周排休二日、月休共8 - 10天或按當月國定假日天數規定,讓您兼顧工作與生活

Profil demandé

1. Fluent and highly proficient in spoken and written English, including listening and reading skills as clients are from overseas.

2. Good computer skills with proficiency in Microsoft office. Fast typing speed preferred.

3. Good Communication skills / Team player/ Delicate work skills.

4. TOEIC score higher than 720

Interview process

1.筆試與基本資料填寫:40分鐘

2.初試:20分鐘

3.複試:20分鐘

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À propos de nous

立亨網絡是一家專業的數位平台服務商,提供人性化的客戶服務、技術支持與顧問諮詢。  我們不僅致力於滿足客戶的客製化需求,也重視員工的職涯發展,提供有競爭力的薪資福利待遇,和廣闊的發展前景。  如果您想要加入一個充滿活力和創意的團隊,就快來投遞履歷吧!

Équipe

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HR Manager
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HR specialist(advanced)

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