DevOps Engineer (AWS)

Updated 26 days agoIT » DevOps / System Admin
Linc work environment photo

Job Description

Join us in building the best e-commerce conversational AI SaaS platform to revolutionize how retailers engage with shoppers for post-purchase activities. Linc is looking for a world-class DevOps engineer who is passionate about their craft, who thrives on challenge and who believes in success through collaboration – people who would complement our existing team of world class developers! We offer a fun, dynamic and result-driven environment. If scale and complexity in a high growth startup excites you, Linc is the right place to be.

You should be experienced, diligent, and passionate, ready to join the team to help us build and operate our innovative and business-changing SaaS-based applications at the highest level of quality. You will be a key player within organization and the owner of Linc’s cloud computing environments, deployment and operational aspects.



  • B.S. or M.S. degree in Engineering field
  • 3+ years of DevOps or backend developer experience
  • 1+ years of AWS DevOps experience, in designing and maintaining AWS cloud based solutions
  • Expert in Linux system admin and bash scripting, good programmer with languages such as Python, Perl or Java/C/C++, Infrastructure as Code
  • Hands-on experience in building and administering VMs and containers using tools such as Docker, Kubernetes, Kops, EKS
  • Experience in developing and maintaining CI/CD process, using tools such as Jenkins
  • Troubleshooting skills at multiple levels of complexity
  • Strong communication with effective English writing and speaking skills
  • Self-starter - ability to drive projects forward with limited oversight, strong problem solver


  • Infrastructure as code such as Terraform
  • Monitoring tools such as Prometheus and Grafana
  • Experience in start-up and/or Silicon Valley companies


  • Applicants are required to finish a DevOps test at home first.

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    About us

    Linc Global builds the most advanced commerce-specialized Customer Care Automation platform. Recognized as the Best AI Solution for Customer Service, the platform helps brands offer differentiating services and experiences using an automated assistant, via the channels customers prefer to use including SMS, Live chat, Chat apps, Voice assistants, web, and email.

    Serving and supporting millions of shoppers and billions in purchase volume, Linc’s solution is the platform of choice for leading brands including Carter’s | OshKosh, eBags, Stein Mart, Levi's, Lamps Plus,, Tarte Cosmetics, PacSun, and P&G Shop, creating the engagement and loyalty brands strive to achieve, and delivering the cost savings and revenue needed today. Learn more at

    Linc美商連科座落於矽谷桑尼維爾市(Sunnyvale),是一家充滿活力的軟體新創公司。我們開發的平台,主要包括兩部份:一是協助我們的企業客戶在電子商務銷售完成之後,為他們的消費者提供物流追蹤、退換貨、商品推薦等服務;二是在文字/語音對話平台如Facebook Messenger、企業網站、Amazon Alexa、Google Home等,協助我們的企業客戶佈署chatbot,以人工智慧、自然語言處理加上Linc自行開發的技術(已獲得美國專利US10629191、US10930273),為消費者提供各式售前及售後服務。

    Linc的現有客戶包括Levi's,L'Oreal,Carter’s,GoPro,Vineyard Vines,Samsonite…等。因應公司與市場快速成長,Linc於2017年末在台灣開始建立研發團隊,目前台灣約有20幾位員工。我們提供極具競爭力的薪資、充滿挑戰的專案、靈活高效的工作氛圍,讓各路好手們一展長才。竭誠歡迎您加入Linc!


    Arthur Liao
    Annie Lin

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