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Community and Operations Assistant

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Job Description

*As we don't have a registered company in Taiwan, this position will be employed as a full-time contractor. (Renewable)

Lingumi is rapidly growing and we are excited to share that we are looking for a talented and keen community marketer to join our team. We’re looking for a Community and Operation Assistant to grow and manage all communities across different channels in Taiwan. This role is suited for someone who sees themselves as a future leader - looking to be understanding and supportive as much as possible to be the frontline of Lingumi and build a strong relationship with the users.

Here's what you'll be doing

  • Working with Taiwan Growth, Product, and Customer Success Team to engage and share product updates with users on a daily basis
  • Drive user growth through communities, including Facebook, Lingumi Blogs, Email, LINE, Instagram, and Youtube
  • Building and maintaining the relationship between users, KOL, and parents in Taiwan
  • Supporting the operations work in Taiwan: deliveries, invoices, community events, local business outreach, etc.

Requirements

Here's what you must be/have

  • Fluent in Mandarin and English
  • You have experience in community management or customer support
  • You are passionate about kids and Lingumi, and has a heart of patience, friendliness, and supportive
  • Operations experience
  • Basic design and copywriting skills

Nice to have

  • If you are a teacher, mother, or person with an education degree or background!
  • Sales experience
  • Familiar with the startup environment
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Lingumi
EdTech
11 - 50 people

About us

Our Mission

Lingumi is on a mission to provide the world's best teaching experience to pre-school children around the world through technology.

Our Culture

We have a world-class team spread across 4 cities around the world and come from all different walks of life - we collectively speak over 8 languages and some of us have mini Lingumi toddlers of our own. Even though we are all so different and diverse, we are all tied together by the same belief, that we can change the world of tomorrow through the children of today. Even though we're all hard-working and mission-driven, we're also genuine, friendly and authentic - celebrating each other in our wins and supporting each other in our improvements. Whichever way it goes, we are all determined to achieve great results in a positive manner. However, we're not all yes people. We are people who believe in challenging ethically, having honest and open conversations, and giving and receiving consistent feedback to help better one another.

Read more: https://lingumi.com/careers

Our People

  • Mission-driven
  • Hard-working
  • Smart
  • Humble
  • Authentic

Our Traction

Over the last 9 months, we've grown over 600%, generating millions in revenue and have taught over 5 million lessons to over 150,000 young learners. This is just the beginning! Our first course focused on spoken English is 95% cheaper and 630% faster at teaching spoken English compared to an equivalent classroom experience.

This year, we're turning from a single learning course application to a multi-course platform, where the world's best teachers can teach critical skills to pre-school children all around the world, irrespective of their background or level of wealth. Lingumi will be the company to reduce the gap between the high cost of education and great education.

Our Investors

We're backed by some of the world's best investors and preemptively raised our Series A earlier this year. Our advisory board consists of Dr Min Wanli (ex Chief Data Scientist at Alibaba) and Michael O'Sullivan (ex CEO of Cambridge Assessments)

At Lingumi, we believe diversity and inclusion cannot be retrofitted to reap it's full rewards, but stems from it's history! Our founders come from different walks of life, socioeconomic backgrounds and it forms part of our DNA. We have ensured we have hired people from different races, colours, religions, sex, gender identity, age, marital status and disability status. We want to make sure we continue hiring for diversity and inclusion so please apply to Lingumi no matter who you are or where you come from!


Team

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Marketing
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Influencer Marketer
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HR

Jobs

Full-time
Mid-Senior level
1
2.4K ~ 3.33K GBP / month
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