Do you have a passion for Cloud Services? Do you love to solve problems and help improve the quality of Microsoft's products? Are you customer-obsessed and have a growth mindset? If so, this is a great role for you. you get to be a key technical resource (a.k.a “expert”) for the customer, focused on delivering proactive services such as education workshops, delivering assessments and providing expert (there’s that word again!) guidance. Since you’ll be working with Microsoft Premier Support to expedite incident resolution, you’ll need to have an inquisitive mind accompanied by solid troubleshooting skills. And we’ll mix things up for you by offering a variety of customer engagements…some long-term, some short-term, and lots of opportunities to learn new stuff.
- Provide consulting services to Microsoft key customers on Modern Application Design and Development to enable customer’s digital transformation.
- As technical experts, design & review technical architecture, lead the development with core framework coding & code review in key customer projects.
- Leverage cutting-edge technologies with industry expertise to demonstrate the capabilities of the Service Team and contribute to cloud consumption, including programming with AR/VR, DevOps, Microservice, Cognitive Services, cloud applications, cross-platform development, IoT, etc.
- Knowledge-sharing with customers, for example: training, tech talk and workshop delivery.
- Critical problem resolution
- Drive high customer satisfaction in all engagements.